Stayed here at the end of March with my husband and two children. Pleasantly surprised with the hotel after reading such negative reviews on tripadvisor. Hotel interior is presently more like a tired 3* but will be really great with a refurb. We stayed in a suite, which had a double room and a door leading to a seperate bunk... more

Spent a week at this hotel in March. It was our second visit and we decided to come back as the location was fantastic and the whole set-up in the hotel very laid back especially when travelling with children. The hotel is in dire need of a refurb - which apparently is now taking place as soon as the season... more

There must have been a blip at Christmas looking at previous reviews. Have just come back from a week at the St Louis, having also been there last year, and had a fantastic holiday. The service was excellent - waiter, nannies in the creche, hotel manager, cleaners etc and the food was very good. There was no stinting on the... more

clean friendly chalet that enabled us to see our daughter that we hadnt seen for 3 months because she is working in le praz for 6 months.Staff couldnt do enough for us food excellent one packed lunch enough for 2 after a big breakfast.Everywhere clean boot room locked at night with free padlocks.Piste across the road loads of snow but... more

Having read the review after booking the holiday I was a bit apprehensive about the hotel. In summary the food was first class Breakfast was a choice of fruit salad, cereals or English Evenings were champagne canopies’ & a 4 course meal with a choice of two main courses. The food was first great with very friendly service. The wine... more

I wanted to write a review about the St. Louis after reading previous negative reviews. We travelled to the St. Louis with a group of 16 kids and 9 adults. We were very happy with the Chalet and everyone had a great time. Our Crystal rep Arwyn was wonderful and very helpful and knowledgable. The whole staff were very friendly... more

we had read all previous reviews and were rather concerned prior to our travel. we however found the hotel staff very friendly and eager to help. we werent impressed by the crystal reps but had very little need for contact with them so maybe not best judge. they appeared disinterested. the hotel had a warm atmosphere, was generally clean and... more

Like other reviewers I was concerned before travelling by earlier stories but I was very pleasantly surprised. The hotel is run very efficiently by friendly french staff who were great and always willing to help. My dietary requirement was catered for with the hotel manager himself producing special afternoon teas. The meals were good and much better than many we... more

I have tried to forget the whole dreadful experience but was logging on to Trip Advisor for another reason and it brought back memories and so I felt compelled to add to everyone's else's feedback. DO NOT GO HERE EXPECTING ANYTHING REMOTELY RESEMBLING THE WORD FINEST!!!! The food was at best mediocre (Onion soup was a stock cube dissolved in... more