Stayed for 3 nights on a business trip, room was OK but no more. The ambience of the hotel was dated, a bit of a rabbit warren surrounding one (temperamental) lift. The breakfast room was totally devoid of atmosphere and the bar was shut on 2 nights by the time we returned from eating out. On the positive side the... More

Reception area is the only grand feature of this hotel. One of the two lifts was out of order, so we had to walk a circuit of the hotel to and from our room and breakfast. Our room was large though hardly deluxe, but it was clean and the bed was very comfortable. Could not get Internet access. There is... More

We arrived at the hotel and were very welcome by the staff at reception. We went to our room as we were about to open the chambermaid came running towards us telling us the room was not ready. In her extremely broken french she offered to either keep our luggage while she was going to prepare the room or to... More

Location is the only thing the Grand Hotel Boscolo has going for it. Rarely does a hotel really let me down as much as this one. The hotel itself is really dated and seriously needs an overhaul. Call it what you want old world charm, heritage, vintage. The grand hotel is not a good kind of charming, heritage... vintage and... More

This hotel is quite centrally located, but this is true of many other hotels, as the centre of Lyon is quite small. The rooms are frayed at the edges. There is no restaurant at this hotel. There is no electric outlet at the desk area to plug in the computer unless you unplug the table lamp, the refrigerator or the... More

Problem settled. After multiple emails, the management finally agreed to allow an extra bed with a very high supplementary charge. The only thing the hotel has going for it is location. Definitely a property in need of an overhaul. The air-conditioning in the rooms were practically non-existent! We travelled in summer so it was horrible. The staff was however helpful... More

We are 4 friends who visited Lyon for a 3 night break. First the not so good. The 2 bedrooms that we had were in need of re-decoration, had paint peeling off walls, 1 window cracked, very dated in appearance, mirror only in bathroom none in bedroom and no restaurant. Now the good, the rooms were very very clean, fantastic... More

It is nice to have some space in a hotel room in Europe. The hotel had old fashioned sized rooms, huge windows (that could open) and high ceilings. The breakfast was plenty and the fruit fresh. The service was friendly... A very central hotel on the island. Heaps of restaurants around. If you didn't fancy walking, then Lyon has a... More

We stayed at the Boscolo Grand for one night in summer 2011 on our way to Provence. I did book very late, but upon booking I was assured by a person in the hotel that we would get adjoining rooms for our 2 children. When we checked in, the rooms were on the opposite sides of the corridor. The infrastructire... More