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All 154 Lyon hotels »

Radisson Blu Hotel, Lyon

4.0 of 5
129 Rue Servient, 69326 Lyon, France (Formerly Radisson SAS)
Hotel amenities
Ranked #115 of 154 hotels in Lyon
2.5 of 5 stars 241 Reviews
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241 reviews from our community

    Trip type
Traveller rating
    20
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Date Rating
cmarmot
Rome, Italy
Senior Contributor
25 reviews
15 helpful votes
3 of 5 stars Reviewed 9 February 2012

The location of this hotel is graet , close to the train station Part Dieu and a star away from a shopping centre. The hotel is at the 32nd flor of a tall building and every room has a great view. The room is a decent size, but the furniture is dated, while the bathroom is nice. The breackfast is... More

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Minette74
Geneva, Switzerland
Reviewer
3 reviews
2 of 5 stars Reviewed 6 February 2012

It looks good from the outside and promising with the view but that's all. A very dated hoted that need to be redecorated and isolated. The room as old , the carpet are filthy, the bed has a V shape which doesn't allow a couple to sleep nicely. The tiny TV is not even a flat screen!!!! But the view... More

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Philie4u
Cointrin, Switzerland
Senior Contributor
30 reviews
15 helpful votes
2 of 5 stars Reviewed 5 February 2012

I stayed 4 nights for business in this hotel. The rooms are very old, tv quality is really poor, the only nice thing is the view from the rooms. The restaurant is also very good, service is perfect, the food is great but it's not cheap. Very bad experience at the bar Arc-en-ciel: we finished work late and wanted a... More

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elmoumni
Azilal, Morocco
2 reviews
5 of 5 stars Reviewed 23 January 2012

Having Spent the week end at the Radisson Blu for my first time in Lyon, I must say that I was impressed, amazed by the friendiness and kindness of the team members, upon your arrival the conciergerie greats you really professionally, the front desk staff, the F&B team, all were so great and helpful during my stay, very friendly and... More

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Y-Grardel, General Manager at Radisson Blu Hotel, Lyon, responded to this review
26 January 2012

Dear Guest, We thank you for having chosen the Radisson BLU Hotel for your stay in Lyon and for having taken the time to share your experience with us. We are pleased that you enjoyed your stay. We thank you for your kind comments, they encourage our teams. In fact, the quality of service at “The Rezidor Hotel Group” is... More

Elliotcaus
London, United Kingdom
Senior Reviewer
10 reviews
6 helpful votes
3 of 5 stars Reviewed 17 January 2012

Our expectations were higher having recently stayed at the Radission Blu (Zurich Airport). The access to the hotel and a maze of 1 way streets, not helped by the TomTom not recognising its new name (hint, enter the old name of Radisson SAS if you have not updated European maps in the last 2 years). The only positive thing about... More

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Y-Grardel, General Manager at Radisson Blu Hotel, Lyon, responded to this review
24 January 2012

Dear Guest, We thank you for having chosen the Radisson BLU Hotel for your stay in Lyon and for having taken the time to share your experience with us. We are pleased that our staff was able to fulfill your requests. In fact we attach great importance to the quality of service ; our employees are regularly trained in the... More

d_traveler_1
Zurich, Switzerland
Senior Reviewer
9 reviews
3 helpful votes
3 of 5 stars Reviewed 11 January 2012

Stayed at the hotel for business. The staff was really friendly and service excellent. Also the meals I had were really enjoyable. However, the hotel interior is a bit outdated and the same was true about the room, which was worn down. The only good thing about the room was the bed and the excellent views over Lyon. More

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Y-Grardel, General Manager at Radisson Blu Hotel, Lyon, responded to this review
23 January 2012

Dear Guest, We thank you for having chosen the Radisson BLU Hotel for your stay in Lyon and for having taken the time to share your experience with us. Your comments motivate our teams ! We are delighted that you have enjoyed your stay. Concerning the wear of our bedrooms, note that our group is currently working on a very... More

dcslatts
Whitefish, Montana
Contributor
14 reviews
6 helpful votes
4 of 5 stars Reviewed 6 January 2012

The hotel is on the top floors of the large 38 floor tower adjacent to the shopping district of Part-Dieu-Servient. You must take the elevator to the 32nd floor to register and the rooms are located on the 33-38 floors. Very polite and efficient service from a knowledgeable staff. The 32nd floor has a wonderful, if small bar with incredible... More

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Y-Grardel, General Manager at Radisson Blu Hotel, Lyon, responded to this review
19 January 2012

Dear Guest, We thank you for having chosen the Radisson BLU Hotel for your stay in Lyon and for having taken the time to share your experience with us. We are delighted that you have enjoyed your stay. Concerning the wear of our bedrooms, note that our group is currently working on a very large renovation project for upgrade our... More

gsh_1975
Geneva, Switzerland
Senior Contributor
25 reviews
10 helpful votes
2 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

This hotel looks like in the 80s. I didn't even know that any hotels still use this kind of ugly furniture! This place is totally run down. Honestly: Stay somewhere else. Two points just because I've already stayed in worse places, and for the view. It is also quite far away (and difficult to find) from the train station with... More

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Y-Grardel, General Manager at Radisson Blu Hotel, Lyon, responded to this review
19 January 2012

Dear Guest, We thank you for having chosen the Radisson BLU Hotel for your stay in Lyon and for having taken the time to share your experience with us. We understand your disappointment concerning the wear of our hotel. Note that our group is currently working on a very large renovation project to upgrade our equipment. However, we hope to... More

Frumpsta
Bournemouth, United Kingdom
Contributor
12 reviews
6 helpful votes
4 of 5 stars Reviewed 29 December 2011

This is a fantastic place to stay just for the views you get when you wake up. Take a meal or a drink in the bar at night and again the views are stunning. The room was above average for a business class room and I had a fantastic nights sleep, probably because the traffic was 35 floors below. More

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Y-Grardel, General Manager at Radisson Blu Hotel, Lyon, responded to this review
19 January 2012

Dear guest, We thank you for having chosen the Radisson BLU Hotel for your stay in Lyon and for having taken the time to share you experience with us. The opinions of our guests are valuable because they help us continually improve our services. We are delighted that you have enjoyed your stay. We will welcome you again at the... More

accident_tourist
Paris, France
Contributor
15 reviews
4 helpful votes
2 of 5 stars Reviewed 17 December 2011
1
person found this review helpful

SABENA = Such A Bad Experience Never Again Seldom do we write a bad review of a hotel after we got an upgrade to an executive suite. But this is one of those rare reviews. If you intend to walk to the hotel from the TGV train station, beware. Even if you manage to navigate through the big shopping center... More

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Y-Grardel, General Manager at Radisson Blu Hotel, Lyon, responded to this review
19 January 2012

Dear Guest, We thank you for having chosen the Radisson BLU Hotel for your stay in Lyon and for having taken the time to share your experience with us. We are sorry for the inconveniences encountered. It is unacceptable that the service was not that what you expect. Be assured that a particular status was made with the teams concerned.... More

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Radisson Blu Hotel, Lyon Also Known As

  • Radisson Lyon
  • Lyon Radisson
Address: 129 Rue Servient, 69326 Lyon, France (Formerly Radisson SAS)

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Radisson Blu Hotel, Lyon
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