We have stayed at this hotel several times en route from the UK to Germany or Austria. We have always found the quality of the product to be really good, the food and beverage offering excellent and the staff always ultra friendly and helpful. The location is great with easy on site parking and it is an easy 10 minute... More

The staff of the hotel makes it more then a pleasure to stay at this fine hotel. I traveled with a dog and without asking the staff would bring water on the terrace and in the bar. Without exemption all staff members are most friendly and helpful with good information. The room is excellent and leave nothing to desire. A... More

Staff couldn't have been more helpful, we were having problems with our Sat Nav that had died at the start of a 2300 mile round trip by motorbike! They allowed us to print off all our routes for the next 9 journeys, which allowed us to go on and have a fabulous time navigating the old fashioned way. Clean and... More

I would start by saying I was scared when we pulled up. The building is very old and run down on the outside, needs a major facelift but I was open minded to the inside based up the reviews I had read. After checking in we made it to our room, upon getting there we realized it was not the... More

The hotel is pretty nice and clean. it is close to a nice glade and a natural park in the wood. The breakfast was tasteful. As a weak point, the pool is very narrow.

Good points: Nice big car park , nice decorations in hotel, kind staff, nice swimming pool, sauna and whirlpool , easy to get into town , nice bath in room and big balcony. Bad points: have funny curtains which do not cover the windows, very old tv and funny remote control you have to push hard to change channel ,... More

My husband, his brother and myself visited Baden-Baden this fall and were looking for a nice hotel that we could take our puppy. Best Western exceeded our expectations. We had to wait a little while before the room was ready; however, in the room were food and water bowls on a doggy mat as well as a beef stick treat... More

Friendly service. Tired upholstery , low ceilings, surprisingly little hot water for a spa town. Next time will try town centre hotel.

stayed here for 10 days on my first visit to baden-baden based largely on the reviews on tripadvisor. smart move!! yes, it was located abit out from the main tourist area but it was a beautiful 10-15 minute walk along the oos river or an easy bus ride if you don't feel like walking. while the hotel may not look... More