This remains one of our favourite hotels - location is good (turn a blind eye to the town's graffiti) on the edge of woodland overlooking the town. Parking is reasonably appropriate - though sometimes tight and there are good walks directly in front of the hotel itself. Hitherto I have described the meals as very good indeed and the staff... more

Yes the view is great and we loved Freiburg, but the hoel is truly dated. My wife suggested that eventually the decor will become fashionable again... I am not so sure. The room was tiny and a bit depressing. The hotel felt as though the owner was milking it before a new investor comes in to enable a refurb (werird... more

This hotel is simply amazing! Great room, awesome view, nice big TV and bed. But what really makes this hotel stand out is the great customer service skills displayed by their friendly, helpful staff. I've never been treated so well at a hotel before. There was this one lady who works the evening shift (I believe her name is Adriana)... more

One of the best places I’ve ever stayed! The hotel takes a little bit of finding as it is located up some small streets at the top of the hill – but its well worth it. The hotel is signposted, and if you have SatNav it’s quite easy to find. All the rooms have a fantastic view of the city... more

Stay here always during my trip to my home town Freiburg ~ love the location, views from private balconies and peaceful setting close to the forests for walks and as well proximity to Freiburg's Stadtmitte. The hotel is located a bit up the hill in one of Freiburg's most exclusive neighborhoods and I do appreciate the personal touch and attentive... more

Got there around midnight, and was greeted friendlily by reception staff who asked me before switching from German to English: always a good sign. Booked in easily, straight up to room. Very few English TV channels. Breakfast fine. Check-out very busy, only two desks. Lifts slow - only two lifts! more

Surprising quality .Better than some 5 stars.. Our room had a large private balcony with a gorgeous view! The staff was exceptionally friendly. The breakfast buffet was excellentand we ate outside, again, on a beautiful terrace. We borrowed decent bikes and biked on paths through the Black Forest. It felt very luxurious at an affordable price. Would reccommend and go... more

I stayed in this hotel for 2 nights and I really enjoyed it. From the check in, the receptionist gave us a warm and personal welcome (shake hands etc...) and gave us all the informations we needed. The cleaning women were polite and smiled. The breakfast was very complete. Hot buffet with a large choice or product and it was... more

We are Australians traveling through Europe and are currently staying in the Mercure Panorama Freiburg, Germany. We have stayed in alot of different hotels of late and were so relieved when we arrived here. The location is fantastic (great for exploration of the local area, etc), close proximity to the Black Forest. The staff are excellent, the hotel feels 5... more