The staff were all extremely friendly and very helpful in all aspects, from assistance with the baby stroller to restaurant recommendations. The hotel itself is on the river bank in the old town and very well located to enjoy the attractions of Heidelberg. Despite being so close to the many restaurants and bars, it is very quiet itself. The rooms... more

The four of us stayed in the hotel which is located near the main attractions but we could not hear any noise during the night. The service and treatment of the staff was always very nice (specially with the kids) and the two rooms studio was very comfortable (it has a fully equiped kitchen). The breakfast was only a cold... more

We loved our stay at the Villa Marstall - property is very plush, staff very friendly and accommodating and the location was perfect. A great experience. more

We spent 4 nights at this excellent hotel. While we were checking in, someone whisked our luggage up to our room, and when I went to tip him, he smiled and said there was no need to because he is the hotel manager ! That in a nutshell is the kind of friendliness we encountered from all staff, from hotel... more

We stayed at Villa Marstall for 3 nights, at the begining of September 2009. The hotel is small, clean and elegant. Breakfest was served at the beautiful seller of the hotel, and was just right: cheese, fruit, pastries many more. Tasty and fresh. The staff was great, spoke wounderful english (not that common at Germany), and very willing to help.... more

Our arrival in Heidelberg started out rough and due to circumstances the hotel we booked was closed so we needed to find a place to stay as quickly as possible. We were very lucky to get into Hotel Villa Marstall due to someone else's cancellation. The staff was extremely accomodating and went out of their way to make it as... more

Hotel Villa Marstall in Heidelberg is most certainly one of the best small boutique hotels I have stayed in. Every room has a great view, whether it is looking over the river or the schloss or even old town Heidelberg. I must say how much we loved the furniture. What a great idea, and so stylish too! Breakfast was quite... more

Booked via email, went there with my wife and two children 5 and 2. The service was faultless on reception and also at breakfast. Fantastic location on the banks of the river Neckar, also very close to the main square for restaurants etc. A word of warning with Car Park 12 which the hotel recommends it will not allow a... more

We stayed in room #21, the one that is featured in their brochure, for two nights in July. The room is really clean, as beautiful as the photo. I especially enjoyed the three big windows and the view of the Neckar, but the room is quite noisy with the windows open as it is facing a street with busy traffic.... more