How this hotel manages such a high level of friendly personal service is worth investigating. Other hotel managers should visit to see how they do it. It seems flawless when one's a guest from the seamless reception process, massive bathrooms, many with views. Heavenly beds and linens. Nonstop kitchen serving even Thai and Lebanese food to fight the jetlag. Also... More

For whatever reason, my wife and I travel more than we would wish and have, over the years, stayed at many distinguished, possibly even famous, hotels. This is the best. We mentioned casually to our waiter one evening that the mustard honey condiment served with the cheese board was really good. The next morning there was a jar of the... More

Hotel ratings are subjective, but the Mandarin Oriental in Munich really does deserve to be described as THE best. I can only speak about Room 209, which was beautifully appointed and incredibly comfortable (amazing pillows and bed linens), but what sets this hotel apart is the staff. Absolutely everyone, from the doormen to housekeeping, receptionists to waiters, treat ALL their... More

I am still in the hotel. I had to write a comment because because this is a real suprise. Staff is plasint, rooms are great and service is perfect. I am recommanding this hotel to anyone who needs to come to Munich.

We only spent one night there but the service was incredible and genuinely friendly as well. Only problem we had was with the hotel wi-fi but those types of technical problems can happen anywhere - the key is how on top of it they were and they did get it fixed. All the staff acts like concierges and takes care... More

We stayed in a suite at 1,200 Euro per night. It was a fantastic room but the layout was very awkward. I think room 409 was an afterthought as the furniture felt like it needed to be rearranged and there was a very strange open area in the middle of the room which was large enough for ballroom dancing but... More

When it comes to attention to detail this is the place. Excellent service! Great location, incredible atmosphere! Awesome food, i highly recommend this hotel. The hotel is within walking distance to the best shops and restaurants.

Lovely hotel in a great position with friendly staff but it let itself down with some very minor but irritating faults. Firstly, the staff, facilities, rooms etc were all very good and nothing was too much trouble. My gripes came about because at the price level they charge (€525 per night room only) I expect seemless and faultless service and... More

The expectations are high when you visit a Mandarin Oriental Hotel but the one in Munich really lived up to them. The location was perfect and very close to the main shopping avenues as well as local sights. The room was perfect with hi tech B&O audiovisual systems and a matress you wouldnt want to move away from. All in... More