I was travelling to Munich separately from my husband, who made the reservation for the hotel. He traveled from another city and arrived later then me. During the check in I told the front desk clerk that I was not sure that the check out date was correct. He said that I should just sign the form and he would... More

The hotel is new and built for purpose. As a family of 5, we had two inter-connecting junior suite rooms at 6th floor. Service was outstanding, room cleaning 2-3 times a day and they do it very quick and professional - they come in by crews of 4-5 people at once. Service was good, professional and friendly. Kids were receiving... More

Nice place, very good location, friendly staff. Negative point is that you pay for everything and this is expensive: ie 1 hour of internet for 10 euros! 2 days parking in the hotel garage is 24 euros! Breakfast 30 euros for american buffet. More

The excellent points - professional, polite, quick check in - nicely designed and practical room (turn down service turns on the TV showing a flickering fire) - great staff at the bar (they offered other guests to take their coats to the room), good food for a late night dinner, nice drinks. The bar itself is a mix between the... More

The staff, whether doorman (or should that be doorperson), reception, concierge, or restaurant, could not be more helpful, friendly or attentive. The room and bathroom were of outstanding quality. The artwork is fantastic. I highly recommend this hotel, it is sure to please the most discerning traveller. More

The tiles in the bathroom are heated..so thoughtful, right? There is also both a shower and a bath. Great location - two blocks away from the hauptbahnhof and within walking distance to the heart of altstadt. Courteous staff and helpful concierge (if clubbing is your thing, they have passes). They are very prompt with the shoe shining as well. We... More

Was offered really good price and decided why not to try this experience. There are only good things to say about this hotel. Excellent location close to main station, spacious rooms and bathrooms, beautiful interiors and one of the reachest breakfasts I've ever seen, very nice lobby bar. Staff are all very helpful, all processes like check-in or check-out run... More

We booked our room through Leading Hotels of the World promotion Stay 4 nights, get the 5th night free. Since we are members we also anticipated a room upgrade. We arrived at the hotel which is designed in a beautiful neoclassic style overlooking the Botanical garden. We were greeted at reception by staff bearing hot towels to refresh ourselves after... More

The Charles Hotel in Munich was absolutely amazing. Stayed for three nights with family on a recent trip there, and found it extremely hard to even leave the hotel each morning! The staff were top-class as soon as we arrived, asking us how our flight had been and helping us with what we wanted to see and do in Munich,... More