Do not trust this place with your reservation. We showed up on a cold December Saturday night just past 6 and they tried telling us we didn't have reservations. I pulled the printed confirmation out of my bag and they told us that we arrived so late they thought we were not going to show up so they gave away our room. We showed up just past 6! We had also reserved a room with our credit card. The guy working the hostel was a real scumbag. He tried putting us in one of his other places 15 minutes out of town and for almost double the cost. It was the total bait and switch. The guy showed no remorse and couldn't understand why we didn't want to stay so far out of town for twice the cost. We caught him several lies starting with him claiming we didn't have a reservation.

My wife and I moved to Europe a year ago and travel about every weekend so we are experienced European travelers and well aware of local customs. We stay at a wide variety of hotels from 1 star to 5... more