Its a family owned hotel and that shows in the excellent attitude of their staff. Their belief in making guests happy is paramount. They had no rear double rooms so upgraded us to a suite without any urging. We;ve stayed at other Augsburg hotels and for location, friendliness and for wonderful frushtuck - go nowhere else. more

I'm sorry to write off what was otherwise an OK hotel -- but the matresses in the room were awful, and are not fit to be slept on. Either they are old, or cheap, or both, but neither my self nor my wife had a good night's sleep due in the most part to the dreadful matresses. Can't give it... more

Overall I would say this was a good hotel. It is in a central location close to the train. The rooms were small but clean. The breakfast was good but it was a congested area on Sunday morning. Locals also eat there so you have to make a reservation for your table. We made a reservation for 10 am. We... more

We booked a family room using the web-site booking.com. It worked without any problems. We arrived very late at 1 am but still we were welcomed and could have a beer and coke in the bar before going to bed. We are a family of 4 persons. 2 adults (49) and 2 teenagers (15). The family room was convenient and... more

This was a great hotel, comfortable and clean rooms. The breakfast was excellent, great variety, attentive staff and excellent coffee machine. Great location, just on the edge of the old town, which was a walking area only. This was a much more expensive hotel than we would usually stay in, but being Oktoberfest and most hotels being booked out or... more

Great hotel for the price. It is very clean and the staff was friendly and helpful. The staff spoke English. The Breakfast was great. It was close to the train station, so it was an easy walk. This did mean that the hotel is on a busy street and we had some street noise since we had the windows open.... more

This is a comfortable hotel located in the downtown area of the city, 5-10 minutes' walk east of the main train station. My single room was not new but showed good attention to keeping it modern. It was very roomy for a single and had a small closet, single-size bed, sofa, minibar, television, writing desk and fully modernized bathroom with... more

We had this hotel recommended by family who were impressed when they stayed earlier this year. We were equally impressed by the good location, friendly staff, room quality, breakfast and overall great value. Parking may be difficult but both nights we stayed we were lucky enough to get a park outside the hotel at no charge. They also have an... more

This is an excellent choice just on the edge of the pedestrian zone and close to everything. The room was fairly spacious by European standards and the bathroom was spotless. Staff is very friendly. The breakfast was well above average. Recommended. more