We stayed here for two nights in early December 2011 so we could easily visit the castles. When we arrived the staff greeted us and gave us a free upgrade. The room was amazing! Clean, comfortable, and with a great view of the mountains. Both the hotel restaurants and breakfast were very tasty; the breakfast had a HUGE selection of... More

We traveled to Fussen for the weekend and selected this hotel in the very last minute. At the reception we were warmly greeted and were upgraded. It seems like it's a hotel policy to upgrade most of its individual guests because I read many reviewers saying the same. Room was freshly refurbished. Slightly lackered wood panels and modern furniture were... More

i spent a night in this hotel just because it is very close to the castles. The hotel looks smart and very posh. the price of the room was hight. The room was really large and plenty of comfort. There was television, bar, covert and soft bed, hair drier and everything really. the problems came in the morning at the... More

Nice hotel, with 2 great restaurans (italian and bavarian) very nice room, wide and welcoming. The rverity of thing to eat in breakfast was more one can dream of... and the sweets!!!! More

We arrived by train in Fussen after traveling from the USA. The hotel is a short walk from the train station. Our hotel room was not ready when we arrived but after informing the desk clerk that we had been traveling for many hours he made a call and our room was made up within 10 minutes. The hotel was... More

First, let's ensure that we all understand that in the European star system, 4 stars is not the same as in the US. No issue here. The staff was between adequate and very good. I had wonderful interaction with the reception on every engagement. The emails between the hotel and I were very professional and helpful. The service staff in... More

Nice people, good food, comfortable room and beds. Great place to start a trip in southern Germany. Our room had a nice view of the town. Breakfast was wonderful, lots of meats cheezes, pastries. Only issue is parking is a bit of a walk from the hotel. Several nice shops in town. More

This hotel hardly makes 2 star let alone 4! Rude,insolent receptionist. Rabbit warren passages with filthy carpets. Noisy room on 1st floor on noisy roundabout. Shabby & dirty 1960's look. Nothing worked. Everything uncared for and neglected. No managers in sight just struggling younger staff.The restaurant which is far from cheap was a nightmare. 96 Euros for 2 cups of... More

Very nice rooms in the new wing which has only been open for a few months. If you book here, and you need a/c, make sure you mention that in your reservation. Not all rooms have a/c. Good food, many choices for breakfast. More