I booked the hotel through their website. Due to unknown reasons my standard double room was upgraded to Deluxe, which was really very nice of them. Good breakfast as usual, and excellent service especially comparing to Intercontinental hotels. The hotel is a bit pricey but considering its location and service it's worth the money spent. The only thing I personally... More

I've stayed here a couple of times now and it is a lovely hotel. Breakfast is vast and extremely tasty and the rooms are very comfortable and well presented. Bathrooms are spacious and well appointed and the beds are very comfortable. It is well situated opposite the zoo/aquarium and stands over the popular Europa Centre. The staff here are all... More

I stayed with my mother in early December 2011. The hotel was recommended by our travel agent due to its location and inclusion. We had a twin room at the rear of the hotel overlooking the shopping centre next door. The room was a excellent size with a large and modern bathroom. The rate included buffet breakfast, one of the... More

We stayed 4 nights at Palace Berlin. The room was modern, large and well furnished/equipped. The breakfast choice and food quality was excellent. The reception, housekeeping and breakfast staff were friendly and helpful. Just few minor comments, Free WIFI Internet would have been appreciated and LG:s hotel TV is very slow to change channel. More

Not posh but my room was very comfortable with nice shower. Didn't find many interesting restaurants in the immediate area. Berlin zoo right near hotel. Service I would describe as courtious. Very convenient connections to all sightseeing in Berlin..bus 100 right outside the hotel and the subway right round the corner. More

I stayed here on NYE. The hotel is clearly extremely well managed and staffed, with everyone very friendly and helpful. You never had to wait more than a few seconds for a lift. Common areas were good - the lobby with deep sofas and scattered books was welcoming and a great place to relax and meet up. I enjoyed the... More

This hotel looks very upmarket when you enter the hotel. Lovely reception area and friendly and helpful staff. Rooms were good and servicing and cleaning of rooms excellant. However, the tv and radio channels constantly cut out for up to 10 seconds at a time every few minutes very annoying. Shower screen did not shower soaking bathroom floor. Bar prices... More

Loved staying at the Hotel Palace Berlin in early December. The rooms were lovely and clean, and staff were really helpful. I would definitely stay again if travelling to Berlin. The breakfasts were absolutely amazing. So much to choose from, everything was fresh and topped up on a regular basis. The hotel was right across the road from the zoo.... More

I've stayed at the hotel once before and found it excellent: top service, good rooms, great position for exploring the city, good spa facilities and excellent breakfast. Myself and my partner and a friend came to stay at the hotel for a pre Christmas break. The hotel is just as good as I remember: check in was prompt and despite... More