All ok except I booked a family room, but because I ACCIDENTALLY also clicked on 2 people instead of 3 on the booking website, I was given a double room with an extra cot bed at an extra charge of 35 Euro a night! The receptionist (Julian) only had to focus on one part of the booking to find an... More

I stayed at this hotel Nov 27th -02 Dec. My room was on 5th floor and I could not fault it. it was large clean and warm. the hotel staff were very helpful and friendley The hotel is in a great location and short walk from Zoo Garten train station. I would certainly stay at this hotel again. More

hotel was clean and very nice. terrific location. reasonable prices. front desk was pleasant and helpful, also spoke good english More

Stayed here in October for a work conference, and asides from a good location (main street near the subway), this ‘hotel’ can only be described as horrific. Entrance into the hotel is under a shop doorway and smells of urine, the rooms are unbelievably awful – I think I had blood stains on my carpet. The rooms are large, and... More

I was attending a conference in Berlin and managed to book this hotel for about half the price of the official conference hotels around the corner. Ok, if I was being ultra-critical, the room lacked some of the frills of the better hotels but for the price it was unbelievable value for money. The room was large, clean and comfortable... More

I was there recently 9/13 to 9/14. The first room I had reeked of cigarette smoke. I asked to be moved to another room because I had difficulty breathing - the cigarette smell was that bad. I was then placed in a room on the 2nd floor and the carpet was filled with stains from I don't know what and... More

Nice, clean hotel, large rooms, very friendly, young stuff (English talking nice girls!) in the very centre of (West) Berlin with close connexion to 3 Metro Stations (including Berlin ZOO Station), busses! And the famous, giant store KADEWE... Right quiet! Very reasonable rates... (In London-Paris-Roma would it be probably 4-5 stars hotels, for much bigger rates). You can choose a... More

This hotel was great for us on a short city break. Our room was a mini suite, with lounge and kitchen area included, separate loo and bathroom. The hotel is situated on a busy shopping street with hop on hop off tour buses leaving from just across the road, and lots of opportunities nearby to buy local currywurst, kaffee und... More

First of all I have to say that the service at the hotel was really good. The staff was really helpful, and every request by us was completed perfectly and quickly. The rooms were very large and clean. The room was divided into two rooms, one with the bed an closet, and one with a couch, table and tv. A... More