We have just returned from staying at this hotel and were sorely disappointed. The location is fantastic for siteseeing and business, but the staff at reception were terrible, we were constantly ignored and never once treated like valued (and paying!)guests. The room was very small (Ignore the photos on their website as none of the rooms we saw were like... more

The staff could not have been more helpful. Great location, just off the KuDam, around the corner from KaDeWe. Easy access to Ubahn, only one block. The room was just fine, very clean and comfortable. The breakfast was all one could want. A bargain at @$135 US per night. Just a word of caution. No air conditioning, so do not... more

Even though the hotel is strategically located near an underground station, to get to the hotel is a hassle with public transportation. You will need to change trains twice from Central Station (Hauptbahnhof). When I arrived (2.04 pm), there was only 1 person on duty. He was on the phone and the rest of the guests were waiting. Once he... more

Basic city hotel with little to make it stand out from the crowd. Fine if you want to be in the middle of the "western shopping" part of the city but quite a long way from the far more interesting sites/sights which visitors would wish to see. Bedrooms were really very "tired" and worn and need quite a make-over to... more

The hotel is perfectly located for those who are looking for the more wealthy districts of Berlin. just one minute from KDW and Ku'dam. Rooms was big enough and clean. The only probelm in the room was that it was a very hot summer and there was only a small fan, no a/c. But I can't blame them for that... more

Rooms are pretty good really for the deal we got with expedia but we were on the 2nd flr room 209, it was very noisey with the window open as our room backed onto a beer garden where people drank late and had breakfast early, traffic noise was a problem too. Also the apartment blocks beside the hotel are very... more

They say that it is a four-star hotel but it feels more like a 3-star hotel. Good location and staff but it feels like a boring charterplace. Why do they still have ordinary keys? When you leave the hotel you have to leave them in reception and you have to get them from reception when you come back. Too much... more

My partner and I stayed here for one night recently and found the hotel was in a great location. Very near to Kurdam and Zoo, so all transport was within a ten minute stroll. We have been to Berlin several times and have found this hotel to be in the best location so far. Room was a good size and... more

I am really baffled as to why this hotel has poor reviews - I stayed for three nights and it was wonderful. The staff coped really well with my dreadful German - they all speak excellent English if you don't want to give it a go - and were very polite and pleasant. The room was spacious as it was... more