We arrived at the hotel at about 8:30am, after a long flight from Miami. Thankfully, they had rooms and checked us in very early! We were able to nap for a couple hours to get over the jetlag, and start seeing Berlin's sights immediately! We had two rooms and both were spotless. After our naps, we had already consumed our... More

Currently staying at this hotel for 4 nights... The level and service and respective from the staff is appalling... This place is run like the faulty towers... My troubles began during check in. We arrived at the hotel at around 9am after a long overnight flight. The person at the front desk told us that we would be the first... More

This place is cool, sleek, modern and high tech all wrapped into one. Additionally the location is perfect near all the major tourist locations. Leave it to the Germans to think of a room design like this.. Tv in the bathroom complete with a clock on the mirror to ensure you're not admiring yourself too much in the morning. The... More

A stunning hotel, located in Potzdamerplatz so within easy walking distance of the wall remains, museum check-pont Charlie, Tiergarten, Reichstag, Brandenurg Gate etc, but a bit too far for the museums on Unter der Linden. Was there on business (conference) but still had time to take in the sights and enjoy this city which has seen such a revitalisation since... More

Large hotel very central. Located at the heart of the newly developed Potsdammer Platz. Excellent for business trips although being very comfortable I would not rule it out for a pleasure journey. The only problem was a very slow wifi.

Hyatt hotels are consistently good, and this property did not disappoint. Very good location close to Potsdamer Platz, Staff is superior, knowledgeable and proactive, go beyond expectations. Clean, comfortable, high end. Modern Décor. Internet cost is excessive. One of the nicer hotels I have stayed in Berlin. At check in I forgot to ask for inner courtyard room since I... More

Excellent location near Potsdamer Platz with easy access to public transportation, shopping, food, cinema, etc. Staff very professional and showed a genuine interest in guests' needs. Rooms are spacious and well designed. Beds are more firm than soft and bathrooms are large and very clean. Business centre near lobby offers free internet and printer for tickets, etc. Bellmen very friendly... More

I can always count on the Hyatt as a clean, comfortable safe place to stay. It's still clean and safe, I just wasn't comfortable. The bed was so substandard and hard it made it difficult to sleep. What happened to the pillow top beds that I have come to love? What happened to the thick luxurious cloud I have slept... More

Very good staff, location and a restaurant with an amazing and clean, open kitchen, serving amazing sushi. Lovely gym, with roof top view overlooking Berlin. Very pleasant, modern room. Highly recommended.