While the hotel is in a great location and the staff is very friendly/helpful, the rooms are in need of a mass redmodel. The walls are very thin (I could hear my neighbor snoring). This historic hotel is "okay" for a one night stay (maybe - if other hotels are booked), but I will avoid staying here again (I gave... More

I booked this hotel because it's close to Hamburg main train station and it turned out this was its first and last advantage. Hotel seems pleasant, comfortable and at a high-level, but only at a first sight. Furniture is obviously old, bathroom is modest, it's clean but nothing special. First unpleasant surprise was internet, on the website they say there... More

The hotel was all in all pleasant - clean rooms, hot water, safe, fridge , heater. That's all a traveller can ask for. However , the service there was horrid. 1- I was promised an early check in but it was no possible . Ok no problem I will wait in the lobby working on my laptop. The general manager... More

We started out in a smoking room which almost killed us. Also the breakfast room smelled of smoke and we were surprised to find that smoking was allowed in the bar. (this is 2012!!). The hotel is very old and scruffy. Wallpaper is coming off in the halls and in the rooms. It makes the hotel look dirty event though... More

The hotel is a bit worn/run down, but has a very charming athmosphere. It is close to the main station, and only a short walk from the city center. The breakfast buffet is fairly expensive, but there are good breakfast options right around the corner and down the "Lange Reihe" street. My room was worn, but clean, and the bed... More

The hotel is old and bit rusty but okay. Try to take room with a view on the side. The rooms facing back are bit noisy when the city drunks find their ways to shelter. The front is noisy due to central main station being there. That the main station is there is really nice! The bar has slow service... More

Stayed here for business. 4 stars in my mind usually means a) clean, b) good room amenities and c) somewhat modern. Fails on every count. Our window looked onto a brick wall. Carpets have a line of grime right around the edges, curtains are grimy and the swathes are filthy. The beds are so soft one does not get a... More

The hotel is old, the rooms are old but clean, the lobby is old, and the whole hotel. but the service is good in the hotel, the reception team are very helpful and at the bar as well. Also they have a bar where you can smoke..that was great.. I am not sure about staying there again as i would... More

My stay in Hamburg was certainly enhanced by my stay at the Reichshof Hotel. My room was very comfortable and well furnished - the 'granny' armchair a real bonus after spending the day exploring the city! Situated just across the main road from the Central Station and close to the city bus tour starting point and shopping areas, it was,... More