We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Best Western Premier Alsterkrug Hotel

avatar-imageavatar-imageavatar-image
Traveller (94)
Room & Suite (82)
Dining (23)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

#24 of 333 hotels in Hamburg
Location
Cleanliness
Service
Value
Best Western welcomes you to the Premier life. At the Best Western Premier Alsterkrug Hotel, our biggest priority is leaving a lasting impression, long after you check out. You'll notice our Premier's distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler's favor. Located in Hamburg,HH the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Canoeing
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Parking
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Steam room
Baggage storage
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Show more
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Wake-up service / alarm clock
Minibar
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Quiet
Languages Spoken
English, German

Location

Alsterkrugchaussee 277, 22297 Hamburg Germany
Name/address in local language
Best Western Premier Alsterkrug Hotel
487Reviews6Q+A13Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 259
  • 181
  • 35
  • 6
  • 6
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Linamary69 wrote a review Aug 2023
Somers Point, New Jersey359 contributions72 helpful votes
As our flight got canceled and we had to stay overnight, Lufthansa booked this hotel for us and provided a voucher for our stay. It included breakfast but our flight was too early to try it. Check-in was a breeze, friendly, efficient, helpful service. No problems using our voucher. Hotel is different, I'd call it a boutique style. Our room was plenty big for the two of us for one night. The front desk arranged for a taxi pickup in the morning, and when we were ready early, we took an earlier taxi with the help of the morning agent. I'd stay again even without a canceled flight.
Read more
Date of stay: August 2023
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Alsterkrug Team, Other at Best Western Premier Alsterkrug Hotel
Responded 21 Oct 2023
Thank you for completing the survey regarding your recent stay at our property. We are delighted to read your feedback. The entire team will be looking forward to welcoming you back to our hotel very soon. Sincerely, Your Alsterkrug-team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
russ-the-rover wrote a review Aug 2022
Accrington, United Kingdom378 contributions167 helpful votes
I have visited this hotel many times before the pandemic, this is the first time in 3 year, and it’s not the same. My favourite thing was the quaint restaurant, well they have updated it, for me lost its charm. Unfortunately charm is lacking in the restaurant staff also, ignorant is the word, they are doing you a favour to offer you a table, not good. The breakfast staff are brilliant, the total opposite to the evening staff, and the foods not bad also. So the hotel is OK, but I recommend finding an alternative for the evening meal. My next time in Hamburg in a few weeks time I will be trying a different hotel, after using this as my go to place in Hamburg, it’s sad, but things change.
Read more
Date of stay: August 2022Trip type: Travelled on business
Room Tip: It’s a 30 min walk from the airport, or 10 mins on the 292 bus.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
diannefeddersen wrote a review May 2022
Orlando, Florida1 contribution
Everything is first rate ,starting with the staff ,restaurant and room . Wish I could have stayed longer which I will do on my return . The rooms are quiet even on a busy street . Close to the airport ,easy taxi ride or bus across the street . They have an elevator . Love the idea of key card to turn on the lights ,you always know where the card is located . They have air conditioning.which is wonderful . Hope everyone visit is as wonderful as mine !
Read more
Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mathias Schön, Other at Best Western Premier Alsterkrug Hotel
Responded 23 May 2022
Vielen Dank für die tolle Bewertung und die netten Worte. Wir freuen uns auf Ihren nächsten Aufenthalt bei uns! Ihr Alsterkrug Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
gerardine e wrote a review Apr 2022
Dublin, Ireland60 contributions30 helpful votes
Its ideal to stay in before going to the airport. It has everything you want. The dinner was excellent. I loved the breakfast and it keeps you going. I didn't try the spa. Its very comfortable. If you want a bath then ask as you are booking. The rooms aren't the biggest but as it was only for an overnight it does the job. We had a car to take us to the airport.
Read more
Date of stay: April 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mathias Schön, Other at Best Western Premier Alsterkrug Hotel
Responded 22 Apr 2022
Vielen Dank für die tolle Bewertung und die netten Worte. Wir freuen uns auf Ihren nächsten Aufenthalt bei uns! Ihr Alsterkrug Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Thijs wrote a review Apr 2022
San Francisco5 contributions2 helpful votes
Although the Best Western website states that this hotel has an airport shuttle, it doesn't. Staff doesn't think this discrepancy is an issue. The result is that it's not conveniently easy to get to from the airport, nor the city.
Read more
Review collected in partnership with Best Western
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mathias Schön, Other at Best Western Premier Alsterkrug Hotel
Responded 11 Apr 2022
Thank you very much for being our guest and your time to give us feedback on your stay. As a family run private hotel, we set great importance to hospitality and well-being of our guests. Therefore, we are very sorry that this time you were not completely satisfied regarding the transportation services so that we could not meet your expectations in all matters. There is an HVV bus stop directly in front of our main entrance, where you can take bus lines 292 or 392 directly to Hamburg Airport or in the direction of the city center. If we can assist you in any way in the future, please feel free to contact us. We would be pleased if you would give us the chance to prove our quality again. With best regards, Your Alsterkrug Team.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
thanhtran2022 wrote a review Jan 2022
1 contribution
I pay 20 eur for breakfast but it’s was nothing to eat and the food they offer was bad and it’s was just small off choices. Most off the warm food was empty and they not filling up. There was like nothing to eat and they Wi-Fi is not working and you cannot do you work when I’m was in need for Wi-Fi.
Read more
Review collected in partnership with Best Western
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
alejandroleano wrote a review Sept 2021
2 contributions
This hotel really goes the extra mile to take care of its guests. It caters to a wide range of tastes and needs. The staff is very professional and are willing to adapt plans the better suit you. Food, drinks, logistics, services, location all were great!
Read more
Review collected in partnership with Best Western
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
noes_pro wrote a review Sept 2021
1 contribution
I was there for professional reasons, and the personal made everything to help me to be rested. They quickly suggest solutions if you have a question or a special need. The room was spacious et nicely decorated. I recommend this hotel and the restaurant.
Read more
Review collected in partnership with Best Western
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
eraypeker wrote a review May 2020
Eindhoven, The Netherlands1 contribution
The hotel is clean, the rooms are nice and decorated well. The location is close to the airport. Breakfast was good. Also, the restaurant was very good. I would recommend here. I did not face any problems.
Read more
Review collected in partnership with Best Western
Date of stay: April 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from schoenmathias, Manager at Best Western Premier Alsterkrug Hotel
Responded 25 May 2020
Thank you very much for your positiv valuation, we are glad that you enjoyed your stay and hope to see you again very soon. Kind regards your Alsterkrug Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
KiranP8615 wrote a review Nov 2019
Pune, India8 contributions
Go ahead and book your stay here to get best experience of hospitallity in Hamburg. You will experience a professional staff working together to give you best exp. Also you get complimentary bus pass.
Read more
Review collected in partnership with Best Western
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from schoenmathias, Manager at Best Western Premier Alsterkrug Hotel
Responded 11 Nov 2019
Thank you very much for your great review. We are happy, that you enjoyed your stay with us. We wish you a nice week and hope to welcome you back again. With best regards, Your Alsterkrug Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Hamburg area.
PRICE RANGE
£108 - £147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hamburg
LOCATION
GermanyHamburg
NUMBER OF ROOMS
105
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

BEST WESTERN PREMIER ALSTERKRUG HOTEL - Updated 2024 Prices (Hamburg, Germany)

Frequently Asked Questions about Best Western Premier Alsterkrug Hotel
Which popular attractions are close to Best Western Premier Alsterkrug Hotel?
Nearby attractions include Polizeimuseum Hamburg (0.7 miles).
What are some of the property amenities at Best Western Premier Alsterkrug Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Premier Alsterkrug Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Premier Alsterkrug Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Premier Alsterkrug Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Best Western Premier Alsterkrug Hotel?
Conveniently located restaurants include Alsterkrug Restaurant, BRABAND Bistro & Wein, and Bang Bistro.
Are there opportunities to exercise at Best Western Premier Alsterkrug Hotel?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Are pets allowed at Best Western Premier Alsterkrug Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Premier Alsterkrug Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Best Western Premier Alsterkrug Hotel?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Best Western Premier Alsterkrug Hotel?
Many travellers enjoy visiting Alter Elbtunnel (4.8 miles), St Nikolai Memorial (4.6 miles), and Hamburger Gängeviertel (4.0 miles).