had room 208.was very concerned about previous trip advisor comments but we had nothing to fear!!!Room was spotless,Staff were very helpful and friendly and the buffet breakfast was excellent.I think I am correct in saying that the hotel was recently taken over by Novum Hotels and mant of the rooms have been upgraded.5 minutes from the town centre and railway... More

I checked into this hotel and was given a room, all seemed ok till I got to the room (102) it was already occupied! I closed the door, returned the key and the blundering staff gave me another key. I went out for business that evening and returned around 4 am, after settling in for a sleep there was a... More

Hotel was good, if a little hard to find from the train station. If on a budget its certainly a good option for a clean and comfortable hotel in the middle of Hamburg Shame that in the single room there was no fridge.

The hotel is not too far from central station or the new harbor city, but it is a rather desolate area on a busy street. Unless you have a car, you will have a bit of a walk to get to downtown and decent restaurants but it is doable. The hotel itself was clean and efficient. There was free internet... More

I stayed at the Hotel with my girlfriend for just one night to pick up my new car in Hamburg. The place is basic, but OK. The queen size bed was pretty hard and was actually two mattresses, so there was a gap in the middle. Besides that the room was clean, but basic, as well as the bathroom. We... More

As a solo female traveller, I was not so happy with the location - close to some kind of industrial area. The upside was it's distance to Hamburg Station, a 7 minutes walk for myself using the shortcut (Brockensstrasse) which brings you right across the south entrance of the station. The downside is that it's a dark and remote walk... More

Basically the only good point I can give the hotel is for the breakfast, which was very good (western standard - Asian clients may have different opinions). The room was rather simple, small bed, no toiletries, no sleepers, and shockingly, no free internet. I wouldn't expect that in Germany there would be a hotel without free internet for paying customers.... More

Stayed here for 2 nights and found it to be clean, comfortable with helpful staff. Room was a nice size but note that a 'double room' consists of 2 single beds....although you can move them together! 5 mins walk (slightly uphill) to main centre where there is a large selection of restaurants, cafes and shops around the main train station.... More

I was allowed to check in immediately upon arriving, even though I arrived early in the morning. The staff had left little packets of gummi bears on my bed, which I thought was a nice personal touch. The room was spacious, but I had to use my own pillow because I found theirs uncomfortable. There is no internet in the... More