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Madison Hotel Hamburg

4.5 of 5
Schaarsteinweg 4, 20459 Hamburg, Germany (Neustadt)
Hotel amenities
Madison Hotel Hamburg
Ranked #3 of 321 hotels in Hamburg
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323 reviews from our community

    Trip type
Traveller rating
    247
    69
    4
    3
    0
Date Rating
Norwich, United Kingdom
1 review
4 of 5 stars Reviewed 10 May 2013

This was the first time we stayed at the Madison and would definitely go back. Service from all staff was good and we found the room very comfortable, apart from the pillows which we found were much too soft, even with 2 each. The breakfast buffet had a lot of variety to suit every taste and again the staff were... More

Was this review helpful? Yes
madisonhamburg, General Manager at Madison Hotel Hamburg, responded to this review
15 May 2013

Dear "Christopher T", we are very happy about your positive feedback regarding your stay at the MADISON. Thank you very much - especially for the praise about our staff. I will check the pillows with our Housekeeping Manager and we will refill them. Thanks for this good hint. Very best regards - Thomas Kleinertz More

alexandria, va
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 10 May 2013

The Madison was recommended to me because it was close to the Miniatur-Wunderland, which is why I wanted to travel to Hamburg. The hotel was a wonderful choice, and I really enjoyed my stay there. The room was lovely, and the staff could not have been more friendly and helpful. I do not speak any German, but I never felt... More

Was this review helpful? Yes
See 3 more reviews by William C for Hamburg
madisonhamburg, General Manager at Madison Hotel Hamburg, responded to this review
15 May 2013

Dear "William C", thank you so much for this great review that makes us very happy. It is so nice that you had such a wonderful time in Hamburg and enjoyed your stay with us. Thank you very much for your praise and recommendation. Hope to welcome you soon again. Best regards - Thomas Kleinertz More

CPCIC
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 May 2013

Hamburg isn't the most exciting city in Germany--sorry all you Hamburgers. (Hamburgians?) WW2 wiped out most (but not all) of it's Old World charm. My goal in going there was to see one of the top commercial tourist attractions in Germany, Miniatur Wunderland--according to the Guiness Book of Records, the largest model railroad in the world. So my goal was... More

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See 2 more reviews by CPCIC for Hamburg
madisonhamburg, General Manager at Madison Hotel Hamburg, responded to this review
5 May 2013

Dear "CPCIC", we are very pleased about your very nice feedback regarding your stay with us. Thank you very much for your praise about our staff, which makes us very happy. It is good to hear that you had a great time at the MiniaturWunderland and with the Madison a good starting point for your visit. Hope to see you... More

Bandar Seri Begawan, Brunei Darussalam
1 review
4 of 5 stars Reviewed 2 May 2013

I have stayed at the Madison many times over the last ten years and it always feels like home. The staff welcome you on arrival with a smile while greeting you by name. Recent renovations have improved the quality of the rooms and the small kitchenette is a plus for those times when you don;t feel like going to one... More

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madisonhamburg, General Manager at Madison Hotel Hamburg, responded to this review
5 May 2013

Dear "TheBluestraveller", thank you very much for your fantastice review. It is so nice to hear that you feel yourself at home at the MADISON - especially after that many stays with us. Many thanks for your praise, which I gladly pass on to our staff. We are all looking forward to welcome you next time. Very best regards -... More

mumbai
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 24 April 2013 via mobile

I liked the hotel for its excellent service, cleanliness and breakfast. There were some issues with the air conditioning but it was fixed later but they don't have 247 house keeping which could be an issue at times. Other than that all good. Staff are very friendly and helpful. The rooms make u feel that you are at home away... More

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madisonhamburg, General Manager at Madison Hotel Hamburg, responded to this review
5 May 2013

Dear vikramcmehta, thanks a lot for your positive response regarding your stay at the MADISON. We are very pleased about your praise concerning the excellent service. Unfortunately we had some difficulties with the air condition because of the changing weather conditions - but that is fixed now. Looking forward to welcome you back - best regards Thomas Kleinertz More

Canberra, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 April 2013

We chose this place as it is only a short stroll to Minatur Wunderland, the main reason for our trip to Hamburg. We had three wonderful days/nights at the Madison and we can only heap praise on this establishment. It was extremely clean, the staff were very friendly and spoke good English and the restaurant food was varied, well priced... More

Was this review helpful? Yes 1
madisonhamburg, General Manager at Madison Hotel Hamburg, responded to this review
5 May 2013

Dear Mick_K51, thank you very much for your great feedback. We are very pleased to hear that you had a wonderful time with us and the MADISON was the perfect starting point for your hamburg trip. Thank you very much as well for the praise about our staff. Hope to see you soon again. Very best regards - Thomas kleinertz More

Brunei
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 13 April 2013

The staff at the Madison have a saying that it is "Home From Home" They are spot on. Every single member of the staff are extremely friendly, helpful, polite and even happy to share a joke or 2 with you. The rooms are extremely spacious as well as being cleaned and maintained to a high standard. There are laundry facilities... More

Was this review helpful? Yes
See 8 more reviews by Pete B for Hamburg
madisonhamburg, General Manager at Madison Hotel Hamburg, responded to this review
24 April 2013

Dear Pete B., Thank you so much for this great review. It is always a pleasure to have you with us as our guest. It is so nice to see that you enjoyed your stay. Thank you very much for your praise. The whole team is very happy to welcome you soon again. Best regards to Brunei - see you... More

Atlanta
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 9 April 2013

The Madison is less than 5 minutes walk to the Miniature Wunderland (our main purpose for visiting Hamburg). From the airport, it's best to take the S1 train to the "Stadthausbrück" station and walk about 5 minutes to the hotel. The cab fare is less than €10 to the train station. Our loft room is very large and airy with... More

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madisonhamburg, General Manager at Madison Hotel Hamburg, responded to this review
24 April 2013

Dear Guiche, we are very happy about your positive and detailed feedback. Thank your very much! We offer a very fast 100 MBit internet access line for the guests WLAN free of charge, but we are going to ckeck all the routers in the hotel if they are working correct - thanks for the hint. Of course we offer early... More

Cambridge, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 April 2013

Had a 10 week stay in Hamburg on business and after spending a couple of weeks in other well rated hotels I tried the Madison and decided to spend the rest of my stay here. The hotel is in a great location, about 5 minutes walk from the nearest train station with plenty of good restaurants nearby. Staff in all... More

Was this review helpful? Yes 1
See 7 more reviews by Nick M for Hamburg
madisonhamburg, General Manager at Madison Hotel Hamburg, responded to this review
24 April 2013

Dear Nick M., thank you very much for your positive feedback regarding your stay. I am very happy to hear about our friendly staff, the good restaurant and the modern rooms. But i also want to apologize for the saucepan - your are totally right that these things may not run out in a hotels like ours and i already... More

vienna
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 April 2013

They already have 230 excellent reviews. Do they need another one? Obviously not. But they deserve one. One of the best hotels I ever staid at on business trips. Super friendly staff, nice rooms, providing everything you usually ask and look for, excellent location. My absolute favorite in Hamburg.

Was this review helpful? Yes 1
madisonhamburg, General Manager at Madison Hotel Hamburg, responded to this review
3 April 2013

Dear "martin_austria", thank you so much for your review. That is really a fantastic praise and we are very happy about every single review - and a lot more about those positive ones that you gave us. Thank you very much. Best regards - Thomas Kleinertz More

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Additional Information about Madison Hotel Hamburg

Also Known As:
Hamburg Madison Hotel
Address: Schaarsteinweg 4, 20459 Hamburg, Germany
Region: Germany > Hamburg > Neustadt
Amenities:
Business Centre Fitness Centre Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Hamburg
#2 Business Hotels in Hamburg
#8 Family Hotels in Hamburg
Price Range: ££
Hotel Class:4.5 star (4.5*)
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Madison Hotel Hamburg
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