Absolutely awful!!!! This hotel is not worthy of a four star rating. One of the worst hotels I have ever stayed in. To make matters worse it's part of the Gresham group. In Ireland this hotel would have a high standing and I booked this hotel based on the reputation of the Gresham Group. What a mistake. This hotel has... more

Having stayed in other Gresham Hotels, I expected that a certain quality and standard would apply - boy was I wrong!! The hotel is listed as a 4 star deluxe hotel which was terribly misleading. The place needs a major overhaul - the decor is awful, there is a permanent smell of mustiness, the fixtures and fittings in the bathroom... more

I had no idea on the hotel service and location until I came to it. Settled on the crossing of highway and railway station guarantees you noise all nigh long. Does not matter which side of the hotel you will get the room. Area is something special. Hotel declares it is 10 min to metro station S bahn, that’s true,... more

The staff was friendly, but the room was really bad, the bed was horrible it was like sleeping on the floor, and you can hear the trains going constantly outside and the room was really hot and stuffy. The staff in the restaurant was also friendly and the food was ok. You have free parking behind the Hotel so if... more

We stayed for three nights in the Gresham Carat Hotel in Hamburg for a business trip. At our arrival we were not very impressed from the hotel building, but after we went in it was a very nice hotel with a familiar atmosphere. The staff at reception and in the restaurant were very friendly and helpful. One day we came... more

Not bad at all, friendly staff, good bar and restaraunt, only let down by its location. But I will stay there again. more

Das Hotel liegt nicht grad im Zentrum Hamburgs ist aber trotzdem durch seine Lage ein guter Startpunkt für Trips in... more

Wir wurden sehr freundlich und zuvorkommend empfangen. Die Zimmer waren sehr einladend, sauber, gut eingerichtet. Leider war das Bad etwas... more

Einstufung mit vier Sternen meines Erachtens zu hoch more