I can't answer that question. The hotel is nice, though terribly overpriced. The staff is friendly and helpful, and the rooms are clean and comfortable. However, this hotel definitely does not live up to a 5 star rating. There was no valet to take my car when I arrived (and I "arrived" each day from the conference). The breakfast closes... more

Perfect location for me- right next to the main shopping street and 10 minutes from the old town- on foot (20-30 mins drive to the airport). So 10/10 on that count. Despite the ridiculous price (not worth 245 euros in any way)- this is why I picked it- knowing I wld only be there 1 night. If paying myself- I... more

Stayed one night as a stopover driving home from Switzerland. We had a deluxe room. De room was excellent with a king sized bed which was very comfortable indeed. My only gripe was that the room layout was strange, with the seating area right in front of the entry to the room. The bathroom was lovely with a mirror that... more

Hotel is just what you would expect for a Westin - enough said - rooms a great, facilities are great, concierge great. But its a business hotel. Its "bland" if you are not there for business. As a Starwood preferred guest, you expect that you would be treated slightly specially. At the Westin Frankfurt - its follow the rules. Late... more

Had no real issues at the Westin. Location is at the end of the Zeil shopping street and next to the stations with good connections everywhere. Great selection of restaurants just behind the hotel. Try Rama (next to the NH hotel) for great Thai food. It’s at most a 10 minute walk to Romer (the old town) or Operaplazt for... more

This is definitely one of the family favourites. Location is excellent. The hotel is in a side street off the Zeil, which is the main shopping street of Frankfurt. The hotel is very attractive and welcoming. It is furnished in modern tasteful style and has all the modern amenities. Staff is also very helpful, and the hotel boasts of a... more

The WESTIN Grand (before renovation "Arabella Grand") is the only Hotel in Frankfurt which offers 5 Star Service at its best. Since I'm in Frankfurt for business every week I've staid at most Frankfurts 5 Star Hotels. If you require service, e.g. quick valet parking, an experienced Concierge, professional Front Desk... your only choice is the WESTIN. Since I'm a... more

We stayed on points because we had a couple of days to spend in Frankfurt. It provided a fairly good base from which to explore the city and seemed a more appealing option than the other hotels clustered around the train station. We enjoyed the spa, but otherwise mostly explored - and were glad to be able to walk to... more

This was our last night in Europe and what a hotel to stay in. It's beautiful...our room was spacious, clean, and first class. The lobby is out of this world...beautiful decor, classic cars. The only bad thing I can say is that our visit was short and we didn't get to spend more time as we got in late and... more