We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in The Westin Grand Frankfurt and Frankfurt?

We'll send you updates with the latest deals, reviews and articles for The Westin Grand Frankfurt and Frankfurt each week.

  • Save The Westin Grand Frankfurt
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d202272?ext=true&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_BOOKNOW

The Westin Grand Frankfurt


Hotel class 5.0 of 5
Konrad Adenauer Strasse 7 | (formerly "Arabella Sheraton Grand Hotel"), 60313 Frankfurt, Hesse, Germany
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

Reviews you can trust

89% Recommend
4.5 of 5 stars 97 reviews
Excellent
Very good
Average
Poor
Terrible
0
By trip type
All (97)
[ Date ] [ Rating ]
Great hotel
Save Review
4 of 5 stars
London
15 Nov 2009 | Trip type: Business, Solo travel New

I stayed in this hotel for 2 nights for a conference, and I have to say I was very impressed. The hotel was excellent in many respects, and although, as with all hotels, it had its flaws, the flaws were really pretty minor compared with the good bits. The bedroom was a good size (not huge, but perfectly adequate and... more

Management response from
Miriam Siner, Management

Dear NautiusMaximus, Thank you for your recent stay at the Westin Grand Frankfurt. We are very delighted to hear about the positive feedback you left on this website. We appreciate very much the time you invested in that and it is a great pleasure to see that you enjoyed your stay with us. Thank you for your positive comments about...

Save Review
4 of 5 stars
Modesto, CA
31 Oct 2009 | Trip type: Business, Solo travel

I don't have much to say about the hotel that has not already been said. It is clean, effecient, comfortable, convenient and very expensive. I only spent one night here in transit to somewhere else so I did not explore the hotel or use any of its service (except the internet.) But I have no complaints. more

Management response from
Miriam Siner, Manager

Dear "Marfak", Thank you for the kind feedback which we have received from you. In the name of the entire Team of the Westin Grand Frankfurt Hotel we would like to say “Thank you”. We are looking forward to welcoming you again to our hotel, hopefully you can spend more time at the hotel to convince you of our product...

Save Review
3 of 5 stars
Philadelphia, Pennsylvania, USA
25 Oct 2009 | Trip type: Business
1/1 found this review helpful

I can't answer that question. The hotel is nice, though terribly overpriced. The staff is friendly and helpful, and the rooms are clean and comfortable. However, this hotel definitely does not live up to a 5 star rating. There was no valet to take my car when I arrived (and I "arrived" each day from the conference). The breakfast closes... more

Save Review
3 of 5 stars
London
11 Oct 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Perfect location for me- right next to the main shopping street and 10 minutes from the old town- on foot (20-30 mins drive to the airport). So 10/10 on that count. Despite the ridiculous price (not worth 245 euros in any way)- this is why I picked it- knowing I wld only be there 1 night. If paying myself- I... more

Management response from
Miriam Siner, management

Dear kate70, First of all we would like to thank you for taking the time to write about your stay at the Westin Grand Hotel Frankfurt and are lucky that the hotels location was perfect for your stay. We are sorry to hear that our new renovated hotel, designed in the typical character for which Westin stays for, unfortunately does...

good stay
Save Review
5 of 5 stars
Voorburg
24 Sep 2009 | Trip type: Couples
0/1 found this review helpful

Stayed one night as a stopover driving home from Switzerland. We had a deluxe room. De room was excellent with a king sized bed which was very comfortable indeed. My only gripe was that the room layout was strange, with the seating area right in front of the entry to the room. The bathroom was lovely with a mirror that... more

Management response from
Miriam Siner, Manager

Dear AntoniaV, thank you for your nice comments on TripAdvisor! We are always very happy to read about our guests having a great time at the Westin Grand Frankfurt. We are also glad to hear that you enjoyed your room, especially the heavenly bed as well as the anti-fog mirror in the bathroom. Thank you for the comments about the...

Save Review
2 of 5 stars
Melbourne
19 Sep 2009 | Trip type: Business, Solo travel
1/2 found this review helpful

Hotel is just what you would expect for a Westin - enough said - rooms a great, facilities are great, concierge great. But its a business hotel. Its "bland" if you are not there for business. As a Starwood preferred guest, you expect that you would be treated slightly specially. At the Westin Frankfurt - its follow the rules. Late... more

Management response from
Miriam Siner, Management

Dear flytoomuch, Thank you for choosing to stay at The Westin Grand Hotel Frankfurt and for taking the time to post a review of your recent stay. All guest feedback allows us the opportunity to improve our services and facilities and we readily welcome both positive and constructive comments. We are sorry to hear that you had the impression that...

Save Review
4 of 5 stars
London
15 Sep 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Had no real issues at the Westin. Location is at the end of the Zeil shopping street and next to the stations with good connections everywhere. Great selection of restaurants just behind the hotel. Try Rama (next to the NH hotel) for great Thai food. It’s at most a 10 minute walk to Romer (the old town) or Operaplazt for... more

Save Review
5 of 5 stars
Malta
10 Sep 2009 | Trip type: Family
0/1 found this review helpful

This is definitely one of the family favourites. Location is excellent. The hotel is in a side street off the Zeil, which is the main shopping street of Frankfurt. The hotel is very attractive and welcoming. It is furnished in modern tasteful style and has all the modern amenities. Staff is also very helpful, and the hotel boasts of a... more

Management response from
Miriam Siner, Manager

Dear myself-7, Thank you and your family for staying at the Westin Grand Frankfurt. I am very delighted to hear about the positive feedback you left on this website and thank you very much for the time you invested in that. Thank you again for your kind words about our hotel, the facilities, restaurants and about our staff. To balance...

Save Review
5 of 5 stars
Kiev, Ukraine
7 Sep 2009 | Trip type: Business
0/1 found this review helpful

The WESTIN Grand (before renovation "Arabella Grand") is the only Hotel in Frankfurt which offers 5 Star Service at its best. Since I'm in Frankfurt for business every week I've staid at most Frankfurts 5 Star Hotels. If you require service, e.g. quick valet parking, an experienced Concierge, professional Front Desk... your only choice is the WESTIN. Since I'm a... more

Management response from
Miriam Siner, Manager

Dear HONkiev, Thank you very much for your wonderful feedback and your efforts for writing a commentary on Tripadvisor. We appreciate very much that you give other travelers the possibility to read your positive comments regarding the Westin Grand Frankfurt, we will forward your compliments to our employees. I am glad that you appreciated the room upgrade, which we also...

Save Review
3 of 5 stars
Ottawa
28 Aug 2009 | Trip type: Couples
2/2 found this review helpful

We stayed on points because we had a couple of days to spend in Frankfurt. It provided a fairly good base from which to explore the city and seemed a more appealing option than the other hotels clustered around the train station. We enjoyed the spa, but otherwise mostly explored - and were glad to be able to walk to... more

Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to The Westin Grand Frankfurt? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travellers trust
Travellers Who Viewed This Property Also Viewed
Location: Frankfurt, Hesse
£170*
Check Rates ABS:HotelCheckRates-d585180?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
£162*
Check Rates ABS:HotelCheckRates-d585328?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Frankfurt, Hesse
£124*
Check Rates ABS:HotelCheckRates-d200948?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own The Westin Grand Frankfurt?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

The Westin Grand Frankfurt Also Known As

  • Westin Grand Frankfurt
  • Westin Frankfurt
  • Frankfurt Westin
Address: Konrad Adenauer Strasse 7 | (formerly "Arabella Sheraton Grand Hotel"), 60313 Frankfurt, Hesse, Germany
Frankfurt hotels The Westin Grand Frankfurt
4.5/5.0
97