Sheraton Frankfurt Airport Hotel & Conference Center 5* (Germany) - Hotel Reviews

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany

Region: Germany > Hesse > Frankfurt

Amenities:

Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access

Hotel Style:

#18 Family Hotels in Frankfurt

#23 Luxury Hotels in Frankfurt

#27 Business Hotels in Frankfurt

Price Range: ££

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Modern, upscale hotel at the plum location of Frankfurt airport This first-class hotel holds 1008 rooms, exclusive accommodations on the Club and Towers floors, two restaurants, one cafe, two bars, a modern fitness center, and 56 conference rooms. The hotel is directly connected to Frankfurt airport, the main-line and local railroad stations. The freeways A3/A5 are just in front of the door. And downtown Frankfurt is only a 15-minute car drive or train ride away. ... more less

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Also Known As:: Sheraton Frankfurt Airport Hotel And Conference Center; Sheraton Frankfurt Airport Hotel; Sheraton Frankfurt Airport Hotel Frankfurt; Sheraton Frankfurt Hotel; Sheraton Frankfurt; Frankfurt Sheraton

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1,125 reviews from our community

See which rooms travellers prefer - 113 traveller tips

indianguy380

New York City, New York

Senior Reviewer

10 reviews

10 hotel reviews

Reviews in 7 cities

2 helpful votes

“Location, Location, Location”

Reviewed 22 May 2013 NEW

The one thing this hotel has going for it - and I guess why it is so much more expensive than other FRA airport hotels is that it is physically connected to the terminal. This made it very easy to enjoy the bars and restaurants landside in the airport of which there are many. The room itself was average, service... More

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Dear indianguy380, Many thanks for booking our hotel. The score you gave us is something in between good and bad. I regret that you did not feel entirely at home. As a business hotel we have placed the telephone at the working desk. In this way guests can easily work and call at the same time. Please accept my apologies... More

DriftwoodNL

The Netherlands

Senior Contributor

33 reviews

24 hotel reviews

Reviews in 27 cities

40 helpful votes

“Comfortable, nondescript, but long check in wait”

Starting in reverse, check out was efficient and handled by friendly staff. The self serve breakfast buffet was comprehensive and to a high standard, with attentive staff offering coffee and clearing used crockery quickly. Whilst the rooms were nondescript, considering it was an airport hotel, it was extremely quiet and comfortable offering a good nights sleep. Although the bathroom was... More

Dear DriftwoodNL, Thank you for staying at our hotel and reviewing your stay here on TripAdvisor. I am very sorry for the long waiting time upon check-in. You arrived during a flight cancellation and as you know, these cancellations cannot be planned in advance. We did our best to make everyone happy and comfortable. Please accept my apologies for the... More

jenesaispasqui

Les Gets, France

Contributor

11 reviews

Reviews in 9 cities

8 helpful votes

“The only true good thing is the location”

Reviewed 20 May 2013 NEW

To be constructive: The location is ideal, and they seem to play this card to the max because everything else was well bellow average. The hotel is a bit oldish I guess this is the one inconvenience of modern design, sometime it does not age very well. the staff at the front desk was really rude (but maybe I was... More

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Dear jenesaispasqui, Thank you very much for staying at our hotel and sharing with us your feedback by way of a commentary on this website. I am sorry to see that you were not entirely satisfied with your stay. I understand that you were not happy with our Front Desk team but would like to assure you that my team... More

mraquinas

Toronto, Canada

Reviews in 8 cities

5 helpful votes

“Simply the best for transit passengers on company account”

Reviewed 19 May 2013 NEW

Undisputedly the best location at the airport for those transit passengers. As a SPG platinum member, as always I was given the club floor room with free bottle of water. Room is typical German hotel room, small and 3* alike hotel room. If not because of the location, I will not recommend this hotel due to the fare - but... More

Dear mraquinas, Many thank for your feedback. On one side I am glad that you enjoyed the free upgrade to the Club floor and on the other side I regret that you did not like our room design. The design is modern but simple so that guests from all over the world will find a welcoming place to stay at... More

tywwia

Washington DC, District of Columbia

34 reviews

25 hotel reviews

Reviews in 24 cities

46 helpful votes

“Good stay after flight cancellation”

Reviewed 18 May 2013 NEW

I didn't WANT to stay here, I was supposed to be on my way home. But a bird,a windshield and two cracks changed those plans, so the entire plane had to be put up here for the night. (Well, all the passengers, not the plane itself). And it was not a bad stay. A convenient location, walkable from the terminal... More

Dear tywwia, I would like to thank you for your positive feedback. I can understand that you were annoyed to have to stay in Frankfurt for the night. We believe that layover guests especially deserve our full attention because they find themselves typically in a rather unpleasant situation. Long waiting times at the airport, uncertainly regarding the next flight connections... More

Tom D

Orebro, Sweden

Top Contributor

53 reviews

34 hotel reviews

Reviews in 29 cities

23 helpful votes

“Sheraton always at its best”

As I am a very frequent guest at Sheraton as they usually are one of the best Hotel Groups I will stay at the Sheraton when flying from Frankfurt. Some years ago the hotel was refurbished to a very modern look I still like the way it was before. The hotel is excellent with very helpful staff and of course... More

Dear Tom D, Thank you very much for your comment and for taking the time to write about your stay at our hotel. We appreciate your positive feedback. We would love to offer more parking options in front of our hotel. Due to the closeness to the airport we are not allowed to add other parking options. Therefore we always... More

LelaAbuDhabi

Abu Dhabi

9 reviews

9 hotel reviews

9 helpful votes

“Very decent airport hotel”

Reviewed 13 May 2013

We required day use recently when our flights did not connect well. The hotel is very easy to access via a skybridge from the terminal itself. The rooms were decently furnished and were clean, comfortable and quiet. I would not hesitate to use them again.

Dear LelaAbuDhabi, Thank you very much for the nice commentary that you posted here. I am glad you enjoyed one of our dayrooms as we always try our best to give guests a relaxing break on their journey. Thank you also for recommending our hotel. We hope you will soon stop by again. Best wishes, Sascha Konter General Manager Sheraton... More

Abbey041

Denver, Colorado

2 reviews

Reviews in 2 cities

6 helpful votes

“Great Choice”

Reviewed 6 May 2013

Our one night stay at the Sheraton Frankfurt Airport Hotel and Conference Center, between two long flights, was a perfect interlude. The hotel's location, connected to the airport itself, is most convenient and the reception we encountered at registration was extremely cordial and efficient. The room was comfortable and quiet and provided a very restful night's sleep. A surprising hightlight... More

Dear Abbey041, Thank you very much for that awesome feedback. We loved your wording and are very happy about your generous review of our hotel and customer service provided to you. It sounds like you met Carlo, our Night Bellboy. Carlo started his career at our hotel in 1976 – 37 years ago! We really appreciate all of his hard... More

traveller20000

wassenaar

47 reviews

23 hotel reviews

Reviews in 21 cities

41 helpful votes

“Very convienent”

I stayed at Frankfurt Airport Sheraton Hotel in my way to Canada. In a previous trip, I had a very bad experience in another hotel which was supposed to be an airport hotel, but turned out to be a bad experience. Therefore, this time I thought I will pay the extra cost and stay at the Airport Sheraton Hotel. Well!... More

Dear traveller20000, Thank you very much for staying at our hotel. I hope you had a good journey back home. Our hotel is actually connected to the Frankfurt International Airport by two footbridges – and yes, you need to leave the transit area. But it only takes a couple of minutes; there is even no need of a taxi or... More

Operagal94553

Martinez, California

37 reviews

8 hotel reviews

Reviews in 15 cities

“Convenient”

Reviewed 29 April 2013

We had an early flight and stayed here on our way home to San Francisco. It is extremely convenient, right in the airport on the way out to the Bahnhof. There was a mix-up on our reservation, but it was rectified and we were upgraded to a priority level. The room was lovely, quiet and comfortable. Free wi-fi in the... More

Dear Operagal94553, Thank you very much for your feedback. I am glad to read that you enjoyed your stay. At the same time I regret that we did not met your expectations in regards to your restaurant experience. Our restaurant menus include meals at reasonable prices as well as exclusive dishes. I hope that you will stay at our hotel... More

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Sheraton Frankfurt Airport Hotel & Conference Center Reviews

Sheraton Frankfurt Airport Hotel & Conference Center

1,125 reviews from our community

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