The hotel itself is very nice - a decent quality 4 star place. We booked a 'superior' room, which whilst not huge, it was well equipped with a lovely bathroom and super king size bed with a large screen Samsung TV on the wall - I think it was between 42-46 inch.. Now where the issue with the hotel lies... More

This is a top quality hotel with friendly staff and appropriate service. At the time of my stay major renovation was being conducted. I was allocated one of the new rooms which was of a high standard - unfortunately the heating wasn't working properly. Surely a teething problem! The breakfast buffet with freshly cooked eggs was very good.

Friendly staff and nice rooms, currently let down by extensive renovation work which means no lifts and very long walks to rooms. Reception staff very nice and welcoming. Bar has excellent ambience and nice view. Bar menu very good but limited. Restaurant a little lacking in atmosphere. Great location as stopover on our regular drive down to Austria

First time here and really enjoyed the stay, was given a warm welcome as soon as I stepped out of taxi. Glass of wine waiting for me when I checked-in and bags delivered to room. The hotel is about 15-20 from airport and centre of town. The hotel is currently upgrading many of its rooms so there is a lot... More

The Kempinski Gravenbruch is a lovely hotel with top-notch service, staff and facilities. Part of the hotel is under renovation so you do have to traverse a cool hallway and climb a set of stairs to reach rooms that have been finished - for which the doorman/porter was endlessly apologetic. No big deal at all and well worth it given... More

After a seven hour drive we drove up the Kempinski Frankfurt for the night.... The lovely doorman greeted us with a big smile and took our dog's leads and started to play with them. The hotel is going through a massive renovation, thus it was quite a walk to our room, but we were the very first people (& dogs)... More

I was really disappointed with this hotel given the price. The reception was very cold to us when we arrived. We were put in a room that was about a 10 minute walk to/from the lobby area (about as far away as we could get) right next to a bunch of construction. The hallways are outdated and are in desperate... More

Last year , I stayed here and enjoyed the location and the facilities so much so I returned which was during the Ambiente Fair in Frankfurt .Most travelers stay downtown.and bypass this oasis in the country between the airport and downtown. . This year with new renovations well underway , I experienced the NEW rooms and was very pleased with... More

I Stay here almost every week since 5 years. Since the ownership change and progress on renovations the overal experience has become much better. Newly renovated rooms are very good. Especially the wellness area is excellent and now the best in the Frankfuert area. Inside & outside heated pools, awesome sauna area and good service for snacks and drinks. Overal... More