When you arrive, it is perhaps not easy to spot the Hotel anongst the shop fronts. But Reception is very welcoming, with all the details of our reservation ready to hand. As usual any language seems to work. Our room had been upgraded, so we had loads of space, and although we looked out over the main road, the double-double... More

The hotel is perfectly situated a short walk to the cathedral and about a 10 minute walk to the rail station. The reception staff were very welcoming and helpful. I especially appreciated the offering of a large umbrella for the pouring rain I encountered. The rooms are quite small and the bathroom rather dated with avocado fixtures but it was... More

Hotel Benelux is a basic hotel, no frills but clean and well positioned for looking around the beautiful town of Aachen. Rooms are basic but clean, the hotel has no bar or dinner options that I saw, however it's a few minutes walk into the centre of Aachen where options abound so I doubt even the tired would want to... More

This was good value for money - and the location was very good. We went for the Christmas Markets, and it was a five minute walk to the Dom. Shopping was good in the immediate area, with plenty of restaurants and bars. The staff were very helpful, informative, and friendly. Room was a good size - although the bathroom was... More

The room was very basic. The room was small and dark – but we were not there most of the time. We were in Aachen during the town festival. The location was excellent – very close to the main square and walking distance from the train station. The breakfast was great! The staff was very helpful – they printed our... More

Just to endorse what others have written, not the greatest of locations, but safe, close to the station, and the town, and a good place for a overnight stopover, normally stay in Cologne, but decided to give Aachen a try. Nice little old town and some good bars and restaurants. Hotel is clean and fine. Recommended.

The outside of this hotel is nothing special, nor is the street it is on, but the location is a convenient one and once you are inside it is great. There is a hotel parking lot available and the staff are very friendly and helpful. There had been some difficulty with my email and I wasn't sure if I had... More

We stayed one night at the Benelux. This a small, but very warm and friendly hotel. The staff was exceptionally helpful (for example, they gave us four extra towels for visiting the "Carolus Therme", explained the bus system patiently to us etc.). The room was clean and very quiet. They had useful items in our room like a shoe horn,... More

This hotel is very nice, with comfortable rooms, very beautiful yard and kind, smiling people.