Very modern hotel, everything beautifully clean. It's on a very busy road, which our room overlooked, but the double glazing meant the room was totally quiet. Very good buffet breakfast. Kids would like the DIY waffle maker, adults the large choice including things like smoked salmon as well as the usual German meats and cheese. Easy walking distance to the... more

We stayed in Aachen for two nights and the Novotel proved to be an excellent choice. Its quite close to the city centre (old city, cathedral etc) so was a very good location. The hotel is modern, clean and comfortable. I was particularly impressed with how quiet it was, despite being in a room at the front overlooking the main... more

Very friendly and helpful service, everything modern and clean, nice rooms, bright and clean car park right next to the hotel, close to the city centre. more

I had to travel to Aachen for a Seminar at the University. The Hotel was suggested by the University – also because it is located very close to the University, the city center including the old town of Aachen. I booked a room for around 100 E per night. [ this price was 20 E higher than the one allowed... more

My wife and I stayed at this hotel with the GP Horizon group during the Belgian grand prix. We enjoyed a great deal of features about the hotel...the staff, the location, the rooms were all above average. Best of all though, was the hotel restaurant. Breakfast was very good, but dinner was wonderful. We ended up eating in the hotel... more

This is a 'standard' Novotel so it is correct in all the aspects, nothing special to remark. The room was comfortable and quiet because it was located in the back of the hotel. Good breakfast and the best of all was its location, close to bus station and ten minutes by feed from the train station. Aachen is not a... more

They don't honor late arrivals! Our rooms were given away after 6 PM! One of Dorint front desk employees (May 10, 2007 at ~10 PM, male, tall, blond hair) was rude and arrogant, tried to pack 2 strangers / room, etc, etc. It was absolutely apparent that Germans get much better treatment than foreigners ... more

I made a reservation for one night at the Dorint Novotel through the Internet. Since immediate payment was requested, I asked for a confirmation of my reservation by phone two days prior to my stay. I was told that the room was confirmed. On my arrival, the desk lady told me that they overbooked the hotel and that therefore, I... more

We stayed at the Dorint Novotel whilst on a short break to Aachen to visit the Christmas markets. The hotel is a typical business class hotel, close to the "Innenstadt" (Old town & shopping area). The rooms were of a standard size (but with small bathrooms), clean and quiet. The breakfast buffet was very good & the staff friendly &... more