We stayed for 2 nights (one on the way to Austria and one on the way back) and found the location ideal, just a very short walk from the station and also close to the cathedral, the "altstadt" and the river Rhine. The reception staff were polite, efficient and helpful, our rooms were compact but comfortable and clean. We enjoyed... More

Very good location hotel right opposite Koln's main station. Very handy as I needed a pharmacy and I could use the one in the station. Stayed there for 2 nights and the station was a very handy place to be close to as it is full of fast food outlets. Only a walk away from the down town market with... More

In the booking system this hotel still sails under the Sheraton flag, which includes the writen confirmtion. Check in was fast. After 11 pm phone calls could not be received by the reception anymore, which is poor for a 4* hotel. The room was small, but the furniture was nice. The bed was very soft and could be much harder... More

Booked this hotel in November, when we arrived in January its name etc., had changed and we couldn't find it until a friendly policeman helped us out. Very good hotel, very convenient for railway station, just leave by rear entrance and cross the square. Friendly staff, good rooms, nice bar . Breakfast very expensive but we had a pleasant breakfast... More

We were in our hotel rooms less than two hours after leaving London. Excellent central location near the train station. Not the prettiest from the outside due to the work being undertaken but perfectly adequate on the inside. Rooms were good although bathrooms very small. A good and relatively cheap option for a short stay in Cologne. Just let people... More

No communication that the hotel changed ownership. Excellent location however that was down to me doing my research. After asking where the 4 Points was as the station still has the old name in directional signage, we were pointed to a building shrouded in plastic and scaffolding. First impressions - not good. Welcome was very good nice lady on reception.... More

There was no communication from the hotel to say that it had changed name and ownership so it wasn't immediately obvious where we should go. Nor was there any communication about the fact that the building was covered in plastic and there were works taking place starting at 8 am most days. The hotel had our contact details and should... More

The hotel has changed ownership since booking. Very good room and service. Close to all attractions cologne has to offer. 10 out of 10 More

The location is excellent, just a minute walk from the train station. Just remember its the opposite side from most of the other hotels. Very small rooms, but refurbished lately it looked like. The outside of the hotel was being fixed , so it was plastic all around the hotel and no view whatsoever from the window. Saturday morning they... More