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Hilton Cologne

5.0 of 5
Marzellenstrasse 13-17, 50668 Cologne, North Rhine-Westphalia, Germany
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Ranked #11 of 281 hotels in Cologne
4.0 of 5 stars 485 Reviews
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485 reviews from our community

What travellers say about this hotel
  • Train station(11)
  • Very good(7)
  • Christmas market(5)
  • Breakfast buffet(5)
  • Short walk(4)
  • Dom Cathedral(4)
  • Great location(4)
  • Friendly and helpful(3)
  • Shopping district(3)
  • First class(3)
Traveller rating
    218
    196
    48
    17
    6
Only show reviews for Family (36) | Couples (129) | Business (124)
Date Rating
jc0215
Budapest, Hungary
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 14 February 2012 NEW

This is a great central location, a quick walk from the train station and the Dom. When I checked in, I asked about the train schedule for the next day, and the staff helped me find the best departure time and printed the schedule for me. Very nice room- modern and clean. More

Was this review helpful? Yes
Innaal
Sydney, Australia
Reviewer
5 reviews
4 of 5 stars Reviewed 13 February 2012 NEW

Overall, not a bad hotel, clean rooms. Think of it what you'd expect for a rather mediocre 4 star place. We had a bit of a stuff around with the rooms initially (booked one, were placed into a lower category room, after the expression of emotions in relation to that, we were moved to another room a day later). We... More

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scottish_xena
scotland
Senior Reviewer
7 reviews
13 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW

We stayed as a couple for four nights at the beginning of January 2012. We had a standard room, and had requested a view of the Dom through email and received it, which was great. The hotel was lovely, clean, modern and had good facilities (bar, restaurant, ice bar, gym and sauna). It was also situated in a great location.... More

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SpartaChris
Sparta
Contributor
12 reviews
5 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW

Taveling on business with a colleague, our new employer booked us at a hotel which no one had stayed. After a look in the room, we both promptly returned our keys at the main desk. It was this past weekend, and the outside temperature was -10C and we both had travel bags designed for a 10-day trip. We saw a... More

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Hilton_Cologne, Guest Relations Manager at Hilton Cologne, responded to this review
12 February 2012

Dear guest, Thank you very much for let us have your impressions from your recent visit at our property. It is nice to read that you decided spontaneous to stay with us while your business travel plans brought you to Cologne. We really appreciate that you feel most welcomed and well treated. It is nice to read that you were... More

A_Random_Pearswan
London
2 reviews
1 helpful vote
1 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

It started off really well, we arrived at about 7pm on Boxing day and we were told at check-in that breakfast was included in our room rate. A few treats I had planned were in my room as ordered. The following morning we went for breakfast and there was some confusion as to the breakfast but they contacted the front... More

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Hilton_Cologne, Guest Relations Manager at Hilton Cologne, responded to this review
12 February 2012

Dear guest, Thank you for choosing the Hilton Cologne during your recent visit to Cologne. We really regret any inconvenience you have experienced. Regarding the explained circumstances I would like to bring to your attention that there were made two different proximate bookings one including breakfast one excluding breakfast. Normally this information had been given through the business travel agency... More

bojangles
Brighton, United Kingdom
Top Contributor
54 reviews
229 helpful votes
5 of 5 stars Reviewed 29 January 2012

I have not a single negative point about my stay during 23-26th Jan, for 3nights whilst on a biz trip. I found out just before travelling out from the UK that my Co had booked me a twin, which should have been a double room - so on arrival swift staff (Jonas) very efficiently upgraded my room to a double... More

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Hilton_Cologne, Guest Relations Manager at Hilton Cologne, responded to this review
31 January 2012

Dear guest, I would like to thank you for your positive review. It is nice to read that you were fully satisfied with the room provided at check in, the great Fit & Well Center as well as the location. Since Jonas did such a great job and makes you feel comfortable and hassle free I forwarded this feedback to... More

Roberto_NW_Italy
Alassio, Italy
Senior Contributor
24 reviews
54 helpful votes
3 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

This is my company’s negotiated-rate hotel in Köln so it’s about the fourth or fifth time I visited (two nights). Like in my prior review, I do not recognize this Hilton as a five star hotel. It is a proper, if fairly undifferentiated four star business hotel. Check in appeared professional, but I was disappointed to find out I was... More

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Hilton_Cologne, Guest Relations Manager at Hilton Cologne, responded to this review
12 February 2012

Dear guest, We would like to thank you for taking your time to write us a second feedback and for choosing our property again. I am very sorry to read that you have been given a disabled room without being informed about this. Please rest assured that it was not our aim to displease you. If we would have known... More

TX1969
Fort Worth, Texas
Top Contributor
61 reviews
39 helpful votes
4 of 5 stars Reviewed 20 January 2012

Back in 2006 I thought this was an awful place, but I guess since then management has changed. I enjoy HiltonHHonors Diamond status and in December 2011 we got upgrated to a beautiful room facing the Cologne Dom Church. The breakfast was outstanding and everything about the stay was perfect except the front desk but that was just a minor... More

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Hilton_Cologne, Guest Relations Manager at Hilton Cologne, responded to this review
31 January 2012

Dear guest, We would like to thank you for your loyalty to our property as well as to the Hilton Hotels Worldwide. It is nice to read that you enjoyed staying with us. Your nice comments regarding the breakfast buffet and the nice upgraded room has been shared with my colleagues already. However you have also explained that you had... More

Danny972
Shoham, Israel
Senior Reviewer
8 reviews
3 helpful votes
4 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

In terms of location the hotel is located right in the city center, 4 minute walk from the train station and the Dom. All sites and shopping areas are just a few minutes walk. The rooms are big and spacious, clean and tidy, a relatively large bathroom, comfortable and bright. Very comfortable big bed that allows a pleasant and relaxed... More

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gtd123
Waverly, VA
Senior Contributor
30 reviews
51 helpful votes
3 of 5 stars Reviewed 6 January 2012
3
people found this review helpful

We had two rooms (for a family of two adults, two teenagers) at this hotel the first weekend of the Christmas markets. It was very centrally located. The check-in was efficient and the front desk staff were professional and courteous. We were greeting in our rooms by complimentary chocolates and bottled water. The heated towel rack in the bathroom was... More

Was this review helpful? Yes
Hilton_Cologne, Guest Relations Manager at Hilton Cologne, responded to this review
31 January 2012

Dear guest, Thank you very much for choosing the Hilton Cologne especially because you used your HHonors points to stay with our hotel. It is nice to read that you were fully satisfied with the service provided through our Front Desk staff as well as the choice and quality of food at breakfast. We really regret that you had such... More

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Hilton Cologne Also Known As

  • Hilton International Cologne
  • Cologne Hilton International
  • Cologne Hilton
Address: Marzellenstrasse 13-17, 50668 Cologne, North Rhine-Westphalia, Germany

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