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Park Inn by Radisson Koeln City West Hotel Reviews, Cologne

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Park Inn by Radisson Koeln City West

4.0 of 5
Innere Kanalstrasse 15, 50823 Cologne, North Rhine-Westphalia, Germany
Hotel amenities
Park Inn by Radisson Koeln City West
73 traveller photos
Ranked #41 of 279 hotels in Cologne
4.0 of 5 stars 200 Reviews
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200 reviews from our community

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Traveller rating
    40
    105
    45
    8
    2
Date Rating
Los Angeles
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
“great location, family-friendly!”
5 of 5 stars Reviewed 1 May 2013

thanks, TripAdvisor, for finding us this great hotel! we needed a place to stay while visiting my husband's brother's family, and this was close by. at first i wasn't sure about choosing what is billed as a "business" hotel, as we have a 13-month-old, but this was a very family-friendly place. not only was a great baby bed with all... More

Was this review helpful? Yes
ParkInnTeam, Manager at Park Inn by Radisson Koeln City West, responded to this review
5 May 2013

Dear Tripadvisor User, Thank you very much for your very positive feedback. It has made us great pleasure to read it! We are delighted to have achieved our goal of 100% customer satisfaction. We look forward to welcoming you and your family back here soon. Yours sincerely, Your Park Inn Team More

Luxembourg City, Luxembourg
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
“business hotel in quiet area”
4 of 5 stars Reviewed 20 April 2013

the hotel is nothing where you say whooow but good for a night. Quiet location, about 5 minutes away from the tram stop or 10 minutes walk from the parts of Cologne where you can go out. Room is providing what you need, size reasonable. Friendly reception stuff. Free parking besides the hotel in road nearby.

Was this review helpful? Yes
ParkInnTeam, Manager at Park Inn by Radisson Koeln City West, responded to this review
21 April 2013

Dear Tripadvisor User, Thank you for choosing the Park Inn by Radisson Cologne City West and your kind words regarding our hotel. We are pleased that you enjoyed your stay in our hotel and that we were able to impress you. Hoping to welcome you again soon, we remain yours sincerely, Your Park Inn Team More

Kaiserslautern, Germany
1 review
“Would have been 5 stars if they didn't charge us twice for our stay!!”
5 of 5 stars Reviewed 9 April 2013

Our first visit to Cologne was absolutely great! We went for the weekend to take our daughter to a Justin Bieber concert. We got 2 adjoining rooms for 64 euro a night per room. Great deal!! The rooms were very clean and neat. The hotel is in a great location,about a blocks walk from the train station. Parking was pricey,32... More

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ParkInnTeam, Manager at Park Inn by Radisson Koeln City West, responded to this review
14 April 2013

Dear Tripadvisor User, Many thanks for your kind words regarding our hotel. We are pleased to hear that you feel at home with us. We would be delighted if you can contact us at the following e-mail address customer-relations.koeln@proventhotels.com and would give us the opportunity to talk to you personally. We hope that you will visit our hotel once again... More

Wiesbaden
Top Contributor
56 reviews 56 reviews
37 hotel reviews
Reviews in 31 cities Reviews in 31 cities
26 helpful votes 26 helpful votes
“Upscale Business”
4 of 5 stars Reviewed 30 March 2013

The Park Inn at Cologne is located on a busy main thoroughfare. Having only seen a couple of the Park Inn Hotels, I was surprised by the size (large). It is easy to get to, nearly a direct shot from the Autobahn and has a large parking lot out front, as well as a garage underneath. The lobby is very... More

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ParkInnTeam, Manager at Park Inn by Radisson Koeln City West, responded to this review
31 March 2013

Dear Tripadvisor User, We are delighted that you felt at home during your stay in our hotel. Our guests' opinion is the most important basis for our efforts to ensure a consistently high level of service quality. We are very pleased about your positive feedback and will gladly pass it on to our colleagues. We look forward to welcoming you... More

Shelby Township, Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
“Great Location!”
4 of 5 stars Reviewed 5 March 2013

I stayed at this hotel for business, with one extra day for sightseeing. It is a very clean, comfortable hotel. The staff is friendly and English speaking. The location is perfect. It's far enough away from downtown Cologne so you do not hear all of the big city noise, but its close enough to take a 10 minute tram ride... More

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ParkInnTeam, Geschäftsführer at Park Inn by Radisson Koeln City West, responded to this review
6 March 2013

Dear Tripadvisor User, Thank you for taking the time to evaluate our hotel. We are very pleased that we were able to keep our YES I CAN!promise and that, in your case, we were able to achieve customer satisfaction. Yours sincerely Your Park Inn Team More

Horncastle, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
34 helpful votes 34 helpful votes
“Get your money's worth-sleep in your car!”
3 of 5 stars Reviewed 4 March 2013

For a hotel chain that is renowned for building hideous skyscraper hotels around the world, on this occasion they have done minimal damage to the historic city of Koln. The hotel is within a stones throw of the city park and a five minute walk from a tram station which offers a very convenient means of getting about the city.... More

Was this review helpful? Yes 2
ParkInnTeam, Manager at Park Inn by Radisson Koeln City West, responded to this review
10 March 2013

Dear Tripadvisor User, Thank you for taking the time to review our hotel. It is always the comments and criticisms of our guests which help us to review the various service components of our hotel and to adapt our actions and way of thinking to meet the changing general conditions should the need to do so arise. Yours sincerely Your... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Nice hotel”
4 of 5 stars Reviewed 3 March 2013

This hotel is comfortable nicely fitted out has car parking on site for which they charge has mini bar in room but wi fi was terrible I complained by check out and was refunded the 17 euro charged for 24 hours sign up this was my only real problem as I need my I pad for work hope they can... More

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ParkInnTeam, Manager at Park Inn by Radisson Koeln City West, responded to this review
10 March 2013

Dear David, Thank you for choosing the Park Inn by Radisson Cologne City West and your kind words regarding our hotel. We wish to thank you for pointing out the item of the Internet because the comments and criticisms of our guests help us to review the various service components of our hotel and to adapt our actions and way... More

Athens, Greece
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“Always a good choice”
4 of 5 stars Reviewed 2 March 2013

This was the 4th time I have stayed in this hotel. Rooms are always clean and comfortable. Breakfast is good with a lot of choices. The staff is very polite and helpful. Make sure they explain to you how to connect to the the WIFI so that you don't get double charged.

Was this review helpful? Yes
ParkInnTeam, Geschäftsführer at Park Inn by Radisson Koeln City West, responded to this review
6 March 2013

Dear Tripadvisor User, Many thanks for your kind words regarding our hotel and your decision to visit us again. It is always the comments and criticisms of our guests which assist our thoughts and actions when reviewing the various service components of our hotel. We look forward to welcoming you back soon and remain, until then, Yours sincerely Park Inn... More

Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“Peaceful, yet central”
4 of 5 stars Reviewed 10 February 2013

The Park Inn Cologne is situated approx 20 minutes walk from the old town (or a few minutes by tram) across from a beautiful park. It's a good location for visiting cologne as it is close enough to the sites but situated in a quiet area. The rooms were extremely clean and comfortable and provided all the usual amenities. Breakfast... More

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ParkInnTeam, Manager at Park Inn by Radisson Koeln City West, responded to this review
11 February 2013

Dear Emma C., Thank you very much for your very positive feedback. We are delighted to have achieved our goal of customer satisfaction. We look forward to welcoming you back here soon. Yours sincerely Your Park Inn Team More

Jeddah, Saudi Arabia
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Very Clean Rooms, Helpful Staff”
4 of 5 stars Reviewed 19 October 2012

Though the hotel location was not very far from city centre, but reaching the hotel by car was a challenge, room was very clean, the bed was fair, but the pillows were really bad and over used, the staff were helpful.

Was this review helpful? Yes 2
ParkInnTeam, Manager at Park Inn by Radisson Koeln City West, responded to this review
11 November 2012

Dear Jeddah, Many thanks for your kind words regarding our hotel. It is always the comments of our guests which assist our thoughts and actions whenreviewing the various service components of our hotel. We look forward to welcoming you back soon and remain, until then, yours sincerely Park Inn Team More

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Additional Information about Park Inn by Radisson Koeln City West

Also Known As:
Park Inn By Radisson Koeln City West Hotel Cologne
Park Inn By Radisson Koeln City West Hotel
Park Inn Cologne
Cologne Park Inn
Address: Innere Kanalstrasse 15, 50823 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#17 Family Hotels in Cologne
#21 Luxury Hotels in Cologne
#26 Best Value Hotels in Cologne
#32 Business Hotels in Cologne
Price Range: £
Hotel Class:4 star (4*)
Reservation Options:
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Park Inn by Radisson Koeln City West
Innere Kanalstrasse 15
50823 Cologne, North Rhine-Westphalia
Germany
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