The place is clean, the staff is truly welcoming and friendly, but in general this is not a hotel you're about to choose as a place of stay for you and your family when you're on a leisure trip. First, it's overpriced in my opinion. Nothing so impressive as to justify the rate, bland and boring business hotel. Never stayed... more

Paid $225/night for a room worth $100/night. Perhaps this was once an exceptional hotel. I was charged over $900 for my 4-night room three months in advance, although my colleagues were not (same reservation/rate). Everything here requires paying extra fees. The survivial of this hotel seems based on the nonrefundable/nontransferrable etc reservations system. Inside it is dated, my nonsmoking room... more

I am a great fan of Intercontinental Hotels usually but this one was really not up to scratch at all. I arrived and the first room they gave me stank of cigarette smoke and stale air. I went into the bathroom and the trash can was overflowing and the soap had been used. In the staff's defense, as soon as... more

We stayed for two nights in an executive room in the ic Cologne. The room was very nice and modern. First of all an executive room does not include access to the lounge. Only a Club room has access to the lounge. Their is an inside swimming pool but no one under 18 years are allowed in the pool. It... more

Firstly, the rooms are this place were beautiful especially if you can get one facing the Dom. it is an amazing property in a great location! Secondly, the staff at all did not impress me. i had ambassador elite for this trip which suposedly entitles me for an upgrade and lounge access, this hotel would not offer me either and... more

I have had already very good feeling about this hotel since I´ve entered the hotel (and this is how it should be) which last till the departure. Very corteous and friendly check in by Mr. Dariusz, who appears to be a very helpfull concierge. Many thanks for your professionalism Dariusz! We got due to ambassador lever upgrade to a spacious... more

In my opinin, rooms-wise this is the best of the five-stars in Cologne. It is not so well situated as Dom-Hotel and Excelsior Ernst and the construction of the metro right in front of it doesn't help, but otherwise it's great. It's also the only one with a real swimming pool, i.e. not a small pond. What I minded most... more

when we arrived they had no knowledge of our booking, despite us having a printed confirmation. We were early so they offered us a smoking room, it was an excellent size, but it did smell, after this they offered us a junior suite as it was my birthday. this was a lovely room, L shaped with a large chaise, desk... more

Stayed for the christmas markets in dec 08.from start to finish a fantastic hotel with fantastic staff.harrys bar rocks.breakfast in room best ever. when in cologne you have to try la vision restaurant in the wasserturm hotel.best dining experience ever. more