Sheraton Essen Hotel 5* (Germany) - Hotel Reviews

Also Known As:: Sheraton Essen; Essen Sheraton

Address: Huyssenallee 55, 45128 Essen, North Rhine-Westphalia, Germany

Region: Germany > North Rhine-Westphalia > Essen

Amenities:

Bar/Lounge Business Centre Fitness Centre Children Activities Restaurant Room Service Shuttle Bus service Suites Wheelchair access

Hotel Style:

#7 Luxury Hotels in Essen

#12 Business Hotels in Essen

Price Range: ££

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: The Sheraton Essen Hotel is located at the edge of the quiet Stadtgarten, only a five-minute walk away from the city center and the central station. The Underground station is located in front of the hotel, and just three stops from the fairground Essen and Grugahalle. The Sheraton Essen Hotel is 29 kilometers from Dusseldorf International Airport (20 minutes by car). ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Starwood EMEA, Booking.com, Hotels.com, Priceline, Tingo, Travelocity and HotelsClick so you can book your Sheraton Essen Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Robert B

London, United Kingdom

Senior Contributor

40 reviews

20 hotel reviews

Reviews in 21 cities

4 helpful votes

“Clean but tired”

Reviewed 15 May 2013

Being a SPG member, I often try to stay at their properties. This is one I generally tried to avoid. While the lobby was pleasant to spend time in, the rooms were very tired. Often there were not enough working electrical outlets around, and wifi definitely was a problem. It is adjacent to a nice park and the Philharmonic. Service... More

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Dear Robert B, Thank you very much for rating Sheraton Essen Hotel on tripadvisor. We are very sorry to hear that you try to avoid our Hotel, especially as you are a SPG member. It is a pity to hear that you were not satisfied with the service during check in and out. We will certainly discuss that issue with... More

j75fr

The Hague, The Netherlands

Top Contributor

88 reviews

69 hotel reviews

Reviews in 42 cities

50 helpful votes

“A place to sleep”

Reviewed 11 April 2013

I go there as it is the only Starwood property. The lounge is very nice and offers great evening snacks and breakfast. The rooms are pretty standard, old Sheraton style, nothing special but clean. Not having Wifi in rooms is however a big issue in my eyes. Staff is friendly (not more) but this place is missing atmosphere, just a... More

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Dear j75fr, thank you very much for taking the time to review Sheraton Essen Hotel on tripadvisor. We are happy to hear that you liked our club lounge and enjoyed the meals offered. Moreover we are pleased that you had a good nights sleep in our comfortable Sweet Sleeper beds. Concerning our current internet situation with not having wifi in... More

Deelmaya

Chippenham, Wiltshire

Senior Reviewer

9 reviews

7 hotel reviews

Reviews in 9 cities

7 helpful votes

“Competent but not special”

Reviewed 9 April 2013

Stayed here on business - it just about does the job, but the customer service leaves a lot to be desired. The coffee machine in my room was broken and they couldn't fix/replace it. I was offered a complimentary cup of tea which took 2 hours and three phone calls before it was unceremoniously delivered without a word of apology.... More

Dear Deelmaya, thank you for rating Sheraton Essen Hotel on tripadvisor. We are sorry to hear that your stay at our hotel has not been as you have expected. Certainly, we would like to apologize for the inconveniences caused when your coffee machine has been broken. This is definitely not the kind of service we aim to offer to our... More

Ingeborg D

Oslo, Norway

31 reviews

12 hotel reviews

Reviews in 11 cities

“Not great”

Reviewed 10 March 2013

Sheraton is more or less the same all over. Ok standard, you expect it to be clean and well-functioning. Well, so it was, but the room was extremely hot and that more or less ruined the night. We had a dinner in the hotel´s restaurant, not particularly good. The fitness room is tiny, old fashioned and not inviting to work-out.

Dear Ingeborg D, Thank you for rating our Sheraton Essen Hotel on tripadvisor. We are sorry to hear that you did not fully enjoy your stay at our hotel. Certainly, we would like to excuse for the inconvenience with the air conditioning. Please be informed that in such situations we would be more than happy to assist and to arrange... More

Iain5Lewis

25 reviews

21 hotel reviews

Reviews in 18 cities

66 helpful votes

“I expect better”

Reviewed 13 February 2013

The bad : 1 - room like a sauna. AC was either hot air or warm air. Thank god there was a window which opened ( which makes a nice change ! ) 2 - No power points on the desk. Where do you charge your laptop, phone etc ? 3 - no wifi in the room. There is a... More

Dear lain5Lewis, Thank you for taking time to review the Sheraton Essen Hotel on tripadvisor. We are very happy to hear that you appreciated our friendly waiting staff as well as our new, comfortable beds. I am sorry to hear that you faced some issues during your stay. In reference to the internet we unfortunately have to tell you that... More

SenJAntwerpen

Antwerpen

Contributor

18 reviews

10 hotel reviews

Reviews in 12 cities

20 helpful votes

“Shame on you Sheraton Essen”

Reviewed 9 February 2013

We stayed at Sheraton Essen a few times,... It is not really a friendly hotel but whatnwe experienced the last time is samefull. We entered as fresh Platinum members. We got a room on the 5th floor,... I asked the lady at the counter if we could,get one bed in stead of two twins,... She said yes. When she gave... More

See 2 more reviews by SenJAntwerpen for Essen

SenJAntwerpen has 1 more review of Sheraton Essen Hotel

“Nice hotel on the outside but very basic smelly rooms”

Reviewed 13 November 2011

Dear SenJAntwerpen, Thank you very much for reviewing Sheraton Essen Hotel on tripadvisor. I fully understand that you, as a SPG Platinum member, were disappointed during your stay at our hotel and I feel sorry that you have been treated the way described. Therefore I would like to sincerely apologize, also on behalf of my team, for all the inconveniences... More

FlytheTail

Michigan, USA

36 reviews

36 hotel reviews

Reviews in 30 cities

59 helpful votes

“Noisy, dated, and uncomfortable rooms”

Reviewed 2 February 2013

I spent 3 nights here in a classic room with a city view (view of the hotel entrance) and was very disappointed with the room. The biggest problem was the noise - from the hallway (doors slamming), neighboring rooms (talking next door, walking on the floor above me), and outside (frequent taxis in and out). There was no noise dampening... More

Dear Flythe Tail, Thank you very much for rating Sheraton Essen Hotel on tripadvisor. We are very sorry to hear that your stay has been disappointing for you. Certainly, we understand that you have not been satisfied with the answer you received from our front office associate regarding your room upgrade. Due to our low availability of suites and a... More

Norm268

Lucerne, Switzerland

28 reviews

26 hotel reviews

Reviews in 17 cities

16 helpful votes

“Better than in the past”

Reviewed 29 January 2013

Stayed again at the Sheraton Essen which I know for nearly 2 decades. There has been extensive renovation, lobby bar and restaurant appear in a new and more modern design. The superior room was spacious (with Park view, much better than city view!); design was 'classic' (ie not very modern) and the room was in great shape, not dated at... More

Dear Norm268, thank you for reviewing Sheraton Essen Hotel on tripadvisor.com. I am happy to hear that you were pleased with your stay and that you enjoyed the park-view of your room. Good to know you liked the renovations we did in the past and experienced a good value for money. Please be informed that the renovation of bathrooms is... More

alexandragv

moscow

9 hotel reviews

Reviews in 7 cities

“Good hotel with 1 minus”

Reviewed 5 January 2013

I stayed at the hotel during my businness trip. Sheraton is good enough: comfortable hall and lobby-bar, wonderfull stuff, various and tasty breakfast (even shampane), cosy rooms. you can find coffee-machine with coffee, tea,sugar and cup in the room. everyday cleaning. and you can find taxi oposite the hotel anytime. it takes 30 minutes to Dusseldorf airport. stuff is very... More

Dear Alexandragv, Thank you for taking some time to review Sheraton Essen Hotel on tripadvisor. We are happy to hear that you enjoyed your stay at our hotel and more importantly that our team was able to make you feel welcome at anytime throughout your stay. As far as Wi-Fi is concerned I unfortunately have to tell you that it... More

wolfgang s

Brussels, Belgium

48 reviews

44 hotel reviews

Reviews in 44 cities

26 helpful votes

“Very nice, but 5 stars??”

Reviewed 18 December 2012

Located outside of the very city, but close to opera house, concert hall, Folkwang Museum. I got a room with a nice view on the park. Everything is fine, except the insufficient isolation against noise from the neighbour room... I was in a room with a (locked) door to the neighbour room which let every noise through and thus I... More

Dear wolfgang s, Thank you for taking time for giving us feedback on tripadvisor. I am happy to hear that you found the location of the Sheraton Essen Hotel to be convenient and enjoyed the park-view of your room. Unfortunately you have been disturbed by the room located next to yours due to the fact that you have stayed in... More

1-10 of 158 reviews

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Sheraton Essen Hotel Reviews

Sheraton Essen Hotel

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