We stayed in this hotel for 5 days in July 2008 and had a fantastic holiday. I am in a wheelchair, and found it completely accessible. My family (who aren't disabled) loved the hotel as well. The staff were so incredibly helpful and friendly (even those who didn't speak English and let us try out our very poor German on them). The hotel manager was especially helpful with his local information. The location was very close to the tram which took us into the centre of the city. Initially we were only going to stay here to recover from our jetlag from Australia, but it turned out to be one of the highlights of our European Trip. Definitely stay here if you are disabled (you won't have to worry about a thing), and definitely stay here if you are able bodied (you will have a great stay and know that you are helping local disabled workers). more