We arrived to the hotel with our voucher already printed (in which it was clearly stated that we had prepaid the room throught the booking web). However, the receptionist had already charged our credit card 5 days before the arrival date. We complained but she said she couldn't undo the debit until she was able to speak to her manager,... More

The hotel is in Puerto de Santa Maria which is about 19 km from Cadiz, but is itself a lovely little tourist destination, and the boat and catamaran can be taken from here to Cadiz. The boat and catamaran landing points are about 3 mins walk from the hotel. There is a fast computer with free internet access in the... More

Nothing special, but nothing to complain either. Location is very central (and a few steps from Romejio restaurant, check reviews). We asked for a room at the back, as the little square at the front looked quite lively during semana santa, and the room was quiet. For a little price it had all you'd expect from a 3-star hotel, including... More

We booked 1 night here as part of our 14 days Andalucia trip, but we enjoyed El Puerto de Santa Maria and the hotel was good, so we cancelled another place and stayed 1 more night here. Helpful, friendly staff. Great location, many good restaurants just around the corner. Parking close by, half price if payed at the hotel. Good... More

Unfortunately we only stayed here for 1 night. This was the best hotel we stayed at on our trip around spain. Cosy big rooms, superb staff and perfect location. We absolutely recommend this hotel....

The hotel is a perfect base from which to explore the local area.The hotel is situated in an excellent position, in the heart of the town and close to a wide variety of bars and fish restaurants . The rooms are very well equipped Breakfasts were to a high standard. The hotel has underground parking next door Excellent accommodation and... More

Stayed here June 03 and was most delighted. The photo of the exterior had not inspired me, but on arrival we were greeted with a most friendly and efficient Receptionist. The Hotel rooms are pleasant and well equipped. The location is superb, right in the heart of Santa Maria opening onto a small square surrounded by super tapas bars and... More