Yes, I think that's the best way of putting it. I'm going to try and be fair writing this review, as so many people use Tripadvisor just to vent thier spleen. Tempting though it is to write about how dire this place is, I will hold back. Myself and a mate stayed here for 4 nights in July 2011. It... More

I booked this hotel as a surprise for my girlfriend to celebrate our engagement and had the most amazing time. We were met at the airport by Kelvin, in the black Phantom Rolls Royce, and he had a lovely bottle of Angel champagne on ice ready for us to enjoy on route to the hotel. We booked the Scarface suite... More

Very clean, this is a 2 star plus or basic 3. Very clean and the staff were very pleasant. The room does not have the 4 star touch, service and atmosphere. We read the comments after we booked and could not cancel our booking. Quiet at this time but can see a Benidorm tacky club holiday atmosphere in peak season.... More

We stayed here 1 night last month and that was enough! Totally agree about the lack of customer service - I could write many examples but I think there have been enough! Check out was a joke with 1 girl trying to do a million things at once (she was by far the nicest member of staff we encountered and... More

Returned yesterday from this hotel, ive now stayed here 5 times, the hotel is in a great location, a few miles out from Puerto Banus, but only 7-8 euros taxi fare in to town. I used to come here when it was the Hotel Locremar, the hotel itself has been revamped, although the rooms are pretty much still the same... More

Stayed here with friends, a stark warning to anybody possibly considering staying at this hell hole, DONT!! Absolutely no level of customer service, this hotel is run by con artists, we stayed here for 3 nights & paid a high premium to do so. rooms are poor (ours had a naked cable hanging in place of a Light!) breakfast looked... More

After reading everyones comments, I'm confused why people are complaining about the hotel being a party hotel, then 2 sentences after complaining about the noise, slightly contradicting yourselves there guys. Maybe PYR would be more appropriate. Myself and 12 friends, all males, had a brilliant time at sisu. we stayed from end of august for 2weeks, going into September. We... More

Pool - We stayed here for 2 nights as we fancied a lively holiday. It happened to co-incide with a TOWIE (The Only Way Is Essex) pool party which we did not know about beforehand. If we wanted to use the pool that day we had to pay 100 euros each to get in! A bit annoying as this was... More

Forget the last reviews. You go to this hotel to party in a lively atmosphere, drink, meet fun people, have a laugh with friends, but can also relax at times - eat good food, chill out and wind down by a great pool and jacuzzi. I found the staff to be friendly and helpful. Although I didnt spend my night... More