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Don Carlos Hotel


Hotel class 5.0 of 5
Carretera de Cadiz, Km 192, 29600 Marbella, Spain
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Reviews you can trust

72% Recommend
3.5 of 5 stars 85 reviews
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By trip type
All (85)
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3 of 5 stars
London, United Kingdom
29 Oct 2009 | Trip type: Business

Nice gardens and rooms are OK. Hotel is refurbished 1960s tower. The local beach is dire - dirty and occupied by lots of sellers. Staff react to their own agendas and don't seem too interested in meeting what the customer asks for (e.g to change rooms). You have to pay for everything, despite the high room rate. (For example one... more

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1 of 5 stars
cjbon
31 Aug 2009 | Trip type: Friends getaway
1/1 found this review helpful

A supposedly 5 star resort should do more to prevent criminals (either roamers on the property or employees) from robbing their clients. I was at their main pool at Don Carlos beach club an had my bag (with my camera, all my photos of a two week trip, cash, cell phone and clothes) stolen from right beside me. Upon asking... more

Management response from
Manel Castelló, Managment

Tourist areas and hotels are main objects for thieves, because of that; we make a great effort which results into a noticeable reduction of thefts, due that we have more security staff and more surveillance cameras. Our Beach Club is a big open area out of the hotel, at 10 metres from the public beach and even though that we...

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1 of 5 stars
KSA
28 Aug 2009 | Trip type: Friends getaway
1/1 found this review helpful

i recently stayed at Don Carlos Hotel with a friend for 12 days , and from our experience we don't think we will ever stay in this hotel again,or that we would suggest it to friends & family. durring our stay , we went to it'sbeach once and it wasn't so pleasant (their were no enough staff to surve us).when... more

Management response from
Manel Castelló, Managment

During summer time, Costa del Sol is a place subjected, as well as the rest of the tourist spots, where there are unpayments If the hotel has been victim of an unpayment, it will obviously do what it takes, between the limits of the law, to get the regarding missing payment. Every case is different, but, the hotel does not...

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4 of 5 stars
Manchester, England
6 Aug 2009 | Trip type: Family

We recently went to the Don Carlos for a holiday, we stayed in the exclusive villas, they were beautiful, the room is spacious, the decor amazing, the verandah is great and the private pool is located in a really lovely spot. The staff are really friendly and can't do enough for you, we used the "complimentary" mini cooper- great value.... more

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4 of 5 stars
Birmingham
5 Jul 2009
0/2 found this review helpful

Plenty of reviews about the quality of this hotel and it is very clean, grand and has large grounds which are very tastefully done. But, and its a purely personal point of view I found it a bit pretentious. I dont like being issued with a dress code in the room saying that I cant wear trainers to dinner...that was... more

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5 of 5 stars
London
3 May 2009 | Trip type: Couples

We could only afford to go because we got a good rate on a website. The full and hotel discount prices are huge, and costs at the hotel are also - so we cooked for ourselves in a fabulous villa, and ate at the restaurants in the area. Our inclusive breakfast cost 10 Euros per person for delivery. But the... more

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5 of 5 stars
Tamworth
13 Apr 2009 | Trip type: Couples

You can't knock this place, i have been here about 10 times Pools are great the gardens are beautiful, food to suit everyone, night life in the bar is fab and Nikki beach is well worth a trip too, although yes you are paying 5 star prices but this is a case of you get what you pay for. Car... more

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3 of 5 stars
Thirsk, United Kingdom
25 Mar 2009 | Trip type: Couples
0/1 found this review helpful

In our opinion, the hotel reflects most of what is said on other reviews here in both ways, good and bad. I would agree with one comment I read that it cannot in any way be classed as being in Marbella, however we knew this when booking, only on arrival did we realise that it is somewhat more remote than... more

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5 of 5 stars
London
27 Feb 2009 | Trip type: Family

This is the third time i have stayed at the Don Carlos hotel, and it was even better this time. We stayed in the newly Villas, which were amazing. The private pool has plenty of space around and having a young baby who was crawling around, it was perfect. The villas themselves are beautifully decorated and spacious, we were supplied... more

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5 of 5 stars
UK
3 Dec 2008 | Trip type: Business
1/1 found this review helpful

Just Spend 3days at the Don Carlos on Business, and it was 1 of the best hotels around. The staff were very friendly, lovly grounds everthing was clean. Rooms are nice and big, with a decent size TV. The Venue is stunning, with so much to see. I stayed on the 12th Floor, and the views are amazing! Main town... more

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Don Carlos Hotel Also Known As

  • Don Carlos Resort
  • Don Carlos Marbella
  • Don Carlos Hotel Marbella
  • Carlos Don Hotel
Address: Carretera de Cadiz, Km 192, 29600 Marbella, Spain
Marbella hotels Don Carlos Hotel
3.5/5.0
85