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Gran Hotel Guadalpin Banus


Hotel class 5.0 of 5
C/ Edgar Neville S/N | Nueva Andalucía, 29660 Marbella, Spain
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Reviews you can trust

69% Recommend
3.5 of 5 stars 191 reviews
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By trip type
All (191)
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5 of 5 stars
Manchester, United Kingdom
5 Nov 2009 | Trip type: Couples New
1/1 found this review helpful

Stayed here on two separate occassions, and both times the service has been faultless. The standard rooms are a little on the small side, but have everything you could require. The room we stayed in had a large balcony with rattan chaise longe and breakfast table and chairs etc. The hotel is right on a great stretch of Puerto Banus... more

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3 of 5 stars
N Ireland
20 Oct 2009 | Trip type: Business
1/1 found this review helpful

There was 14 people in our party and we stayed for 3 nights, on the 1st night someone was robbed in their sleep (they had left the balcony door open) once everyone heard this we were careful, however the next evening while I was in our suite (which was amazing) I heard a noise, walked into our living area to... more

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5 of 5 stars
London
15 Oct 2009 | Trip type: Friends getaway
1/1 found this review helpful

Nightmere drive to the hotel but once you have found it its a great hotel, vale parking 15euros a day, swift check in and fantastic rooms. My girlfriend was on her hen night so we had treated ourselves to a suite, one word AMAZING! The hotel its self is great, everything you'd want and expect from a 5star hotel, drinks... more

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3 of 5 stars
UK
4 Oct 2009 | Trip type: Couples

The hotel was ok. The rooms are quite small but the balconies are a nice touch. The walls to the rooms are thin and you can hear a lot from your neighbours. The rooms were not perfectly clean. The breakfast was nice. The hotel is more like a nice 4 star. They make lovely cocktails. I wouldn't stay in the... more

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3 of 5 stars
London
26 Sep 2009 | Trip type: Family
1/1 found this review helpful

If you want a short family break in a sunny place that is ideally located on the sands of the costa del sol then this is a great spot. The Rooms are well furnished and modern but lacked a little love by the end of the season with light globes and door latches not functioning properly. Fully fitted kitchen was... more

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2 of 5 stars
Perth Australia
19 Sep 2009 | Trip type: Friends getaway
1/1 found this review helpful

Just too noisy to be able to relax and sleep easily, facilities nice and staff very freindly , but even with ear plugs was louder than staying on main road in Barcelona! more

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4 of 5 stars
nj
9 Sep 2009 | Trip type: Couples
1/1 found this review helpful

Just returned from a weeks vacation with the hubby. I'm not sure what all the complaining is about. The hotel is nice- modern, conveniently located to all: Puerto Banus, Mistral beach (right out front), Buddah Bar, Ocean Club. Opted for the superior room which was nice-with large balcony and comfortable/cozy chaise lounge .The beach and pool are wonderful. You can... more

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3 of 5 stars
London
31 Aug 2009 | Trip type: Friends getaway

The hotel is ok, but 5* it isn't! For the prices charged I would expect more from a hotel - there was no 'wow factor' at all. The worst thing about the hotel is actually the clientele - mostly drunken Brits from what I could tell; wannabe gangsters from London or Liverpool, but then that's Marbella, isn't it?! more

Management response from
HotelGuadalpinBanus, Directora

Dear guest, On behalf of Guadalpin Banus we are truly sorry you didn’t find your stay with us as pleasant as you might of expected. Furthermore, since your stay with us our management team has changed and we are trying very hard to improve our services in order to meet our guests expectations. With regards to the your complaint concerning...

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2 of 5 stars
London
27 Aug 2009 | Trip type: Friends getaway
2/2 found this review helpful

I have been to Marbella at least 10 times and decided to stay at the Guadalpin Banus due to its phenomenal location and price relative to Puente Romano (where I have always stayed in the past). I have to stay that I learned my lesson - you pay for what you get. This is clearly not a five star hotel.... more

Management response from
HotelGuadalpinBanus, Directora

Dear guest, we appreciate your evaluations about your impressions and the service received during your stay. Our guest’s opinion is the best way to aim efforts at offering you the best services and facilities. Furthermore, we inform you that we are undergoing a complete change in our management team in order to uphold our service standards. Please accept our most...

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5 of 5 stars
Surrey
4 Aug 2009 | Trip type: Couples
1/1 found this review helpful

Enjoy this smart hotel by completely relaxing and enjoying the spacious , luxurious ambience... the Beach Bar is totally tropical ... it has everything you need to get away from it all and yet is only 5 mins in a taxi to the Marina in Puerto Banus. more

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Gran Hotel Guadalpin Banus Also Known As

  • Gran Hotel Marbella
Address: C/ Edgar Neville S/N | Nueva Andalucía, 29660 Marbella, Spain