This hotel was a dissapointment, no pool, no satellite TV, only CNN sometimes when it is connected. Its very very noisy, i would never go back. It is in the middle of a shopping centre, very busy. the hotel has iron bars on the windows and the view was a wall which is another part of the hotel. A god... more

found hotel down an alley,the room not ready had to wait in bar on fourth floor, no waiter had to ring a bell for service. only 6 balconys ours looked into house opposite.the worst thing about it was the food it was awful. for a three star hotel we expected better!!.breakfast consisted of a poor contineltal meal toast if there... more

Good points - close to all amenities and clean. Bad points - no pool, no balcony, no sea view unless you go on the roof. There was no english tv and remotes for them were 20 euros and you needed one if you were less than 5' 6" tall. The food was at times inedible and the choice was poor.... more

i stayed here for one week with my 16 yr old girl.hotel was basic,clean,room was ok,clean towels every day,we stayed b and b not good value for money,i met a few who all said the same, manager at reception is so ignorant she should not be dealing with the public, i have stayed in worse hotels may i also add,for... more

if you want luxury then you have to pay extra for it and book a higher rated hotel STOP KNOCKING THIS HOTEL after having a fortnight family holiday in tenerife we got home and a few days later it was our silver wedding so we decided to have a few days away on our own i read the reviews for... more

Absolutely awful hotel just returned after a week, and couldn't wait to get home. Definately not a three star, staff are very rude no one speaks any english, and slept on two single camp beds pushed together, rooms are very basic and tv was broke whole time (just got a fuzzy CNN). The hotel caters for spanish guests not english... more

Luckily enough we were only going to be there for 3 nights, my husband had booked it for a surprise getaway for my birthday. He was really disapointed when we got there as he was expecting something a bit better, We to had walked down a dark smelly alley way and that was really not a got start impression wise.... more

After reading all the reviews about the Kristal I was horrified, My friend and I went with an open mind, and was pleasantly surprissed...... its not the hell hole that people stated........ nor is it a prison camp, the rooms are spacious, clean, airconditioned and cleaned everyday, the furniture and docor are a bit basic. We were staying half board,... more

You are in Spain......It,s not all full english breakfasts,copy of the sun and a pint of John Smith,s. Spaniards eat continental breakfast and speak Spanish. Learn to say hello, thank you and a few words of spanish and you might get a friendly face. Hotel is not 5 star and you knew this before you went. Go with an open... more