It is an amazing hotel, the staff is very very nice, they will give you infomation on anything you need. Paola told us where the best Pizzeria in Grana was, and it was amazing!!!! The rooms are very clean and beautiful, the breakfast is incredible and until noon!!!!. Location could not be better, just behind Plaza Nueva, right in the... more

We loved the location of this hotel, but we were very disappointed that the mattress and pilows were very low quality. We think that a hotel that charges 120 euro a night should have better beds and toillet paper too. I hope the hotel makes the appropriate changes. more

Literally just a couple of steps from the plaza nueva, this hotel is tucked away enough to be quiet at time. All the reception staff we dealt with were very friendly and welcoming and spoke excellent English. We were upgraded to room 26 which had an amazing view over the Granada rooftops to the Alhambra. Definately stay here - nothing... more

We stayed here for three nights in October and although we liked our room the beds were of poor quality and very uncomfortable - they dipped in the middle and we could feel the springs! When we mentioned this to the staff they were sympathetic but not surprised which made me think there have been other comments made like ours.... more

When we stayed at this hotel early 2008 I wrote the best hotel review I had ever contributed to Tripadvisor. We had had the best stay we had ever had anywhere, room was exceptional, service and culture among staff was enthusiastic and energetic. The then manager had a hands on approach that meant the hotel was all that a very... more

This charming place is in a great location for sightseeing...walking distance to main plazas, cultural sites and to local transportaion. Their best asset is the awesome staff who were always cheerful and helpful even in the wee hours! They also serve a tasty, generous breakfast. Free computer available to all guest. We were able to keep up with our email... more

This hotel was within walking distance to several restaurants, the Alhambra, the Cathedral and the Albaicin. The rooms were clean and had a nice decor; the rooms were not spacious, but bigger than hotels we stayed at in Madrid and Barcelona. The lobby also has an interesting aesthetic and includes a computer with free internet access. more

Excellent location for sight seeing, the city and the Alhambra. Not a flash hotel, but warm and welcoming staff and a hotel with real character. Received a free upgrade on the room which we didn't need but was nice. The room was of a really good size, but no view (not a problem for us). Definitely recommend and would use... more

Overall, the hotel is a very good option for Granada. It is in the middle of the old Arab quarter of Granada and very close to the major sites, with the buses and taxis to the Alhambra just a short stroll away from the hotel. Clearly, the reception staff are prepared with interesting and characteristic bars and restaurants close by... more