We checked out from this terrible hotel. We should have stayed me and my GF for 2 nights but I couldn't take it. The bathroom was broken and the water stayed in the shower tab. They sent me somebody to fix it but he couldn't. I could have asked to change the room but it's not worth it because we... More

STAFF NOT FRIENDLY at all ! The entrance, bedroom and bathroom had a great design and were really beautiful and VERY CLEAN, but it was more like a 3 to 4 stars hotel, things were broken here and there caused us some inconvenience, especially in the shower. Moreover the bad was really too small. BAD BREAKFAST ! BAD SERVICE !... More

Our group stayed here for one night. Fist I am impressed by the nice looking overall red decor, but after I found there are stains on the top cover of the bed... Not impressed in a good way. We further found the next layer of the bed is kind of sandy and some looked like snack crumbs. I called the... More

Nice enough place but I was a bit dismayed when I first arrived in my room, opened the window and a dead cockroach dropped out. There was also the 'residue' from the previous occupant down the front of the lavvy! They cleaned it as soon as I complaind but there was no apology. There was also a power cut while... More

I spent several weeks at this hotel on 2 separate trips. If you travel frequently for business, this hotel is not at the level that you're used to. You'll probably get 2 twin beds in your room and they're hard. All TV channels are in Spanish with the expception of CNN International and BBC World. And you may not get... More

Helpful staff, comfy beds and great rooms. The only problem with our room it smelt smoky but we didn't bother complain as couldn't be bothered to change rooms once unpacked. Breakfast was average but a bonus it was free with the room. The staff were very helpful. Would defiantly stay here again.

When I book a 5 star hotel I expect certain extras that you don't get in 4 star properties. There were only basic bathroom amenities, no tissues, we had to ask for bathrobes, wifi did NOT work in the bed room (we changed rooms to a guaranteed wifi room but it still didn't work properly), the property advertises satellite tv... More

It was my first visit to Granada, and I needed lots of assistance in every things, the hotel was so helpful for my girlfriend and I to visit all important places in Granada, room was big enough for the price we paid, the location of the hotel, gave us the opportunity to see real life style of Granada people, (residential... More

How' Pickie' can you get, the glass dors in the bathroom are there to improve on hygene and I think that they are a good idea. Some peopple look for problems to write about. We have travelled the world and I rate this hotel amongst the best, the rooms are spacious and well appointed. I did not have the dinner... More