I stayed three nights on two occasions in May at the Carlton. From the time I walked in the front door to the time I checked out, I was treated warmly and graciously. The room was large, especially by European standards, as was the bathroom with double sinks and separate toilet. There is a nice business center, where I could... More

Good location close to Guggenheim museum and in the middle of shopping streets, a traditional hotel with very friendly staff, clean and well kept. a bit noisy at night, according to my friend (I didn't hear any noise, but i don't hear too well...)... bathroom noises... a pity...

This was a fine place to wrap up a three-week trip. It is well located and is walking distance from good restaurants, the Guggenheim Museum and the Old City. The room was quiet, the bed comfortable, and the bathroom had double sinks. Most of all, the hotel staff was friendly and helpful, recommending very good restaurants for dinner. We had... More

Stayed at this hotel for 3 nights in April. Great rooms, lovely decor, really good size, huge bathroom with double sinks, separate toilet. Nice and cosy on what was damp and chilly weekend. Good location - equidistant to Guggenheim and old town Only downside is that breakfast is too expensive - but great coffee shops etc nearby to grab a... More

Lovely older hotel with well-provisioned rooms. Common areas a bit dated, but interesting to stroll. Rooms comfy and airy. Center of town, and 10 min. walk to the Guggenheim--which is why you are there.

The location close to the Guggenheim, and the very spacious rooms are the best features of this hotel. The large room (Room No 222) was spacious, comfortable and efficient. The only exception to this was the very narrow tub with shower combined. The staff were less than welcoming and for this reason I would search for another hotel when visiting... More

Classy hotel, amazing location, excellent staff. When I booked on booking.com I requested a room on a high floor, facing the plaza, with a balcony if possible (recommended by reviewer on tripadvisor) and that is exactly what we got. The room was absolutely beautiful and spacious. Location is perfect - a short walk to the Guggenheim and the bars with... More

It was very convenient and cost effective to take the bus for less than 2 euros directly from the airport to the Plaza Moyua where the hotel is located. The rooms were fairly priced and spacious. The lobby sitting area is beautiful and you may have a drink there or simply relax. The staff were very welcoming. Breakfast too expensive,... More

Booked trip on Expedia, given a room facing an inside wall. No robes provided in the room. I wish that we had requested to see the room before taking it. Bilbao is a great place to visit and we had the treat of seeing an interesting processional the day before Easter.