I stayed here for two nights In late 2011 visiting my son who lives in Durango. It is a higher end hotel with the associated calm one expects. The receptionists were excellent; the bar and restaurant staff a little more diffident. (My son tells me that is utterly characteristic of the Basque Country in that there is no fawning, more... More

I have been staying in this hotel the leat 6 years several times and I can say for a small hotel they do offer good service. For a trip to Bizkai and staying over it might be an expensive choice , I am sure you can find more economical stays. For busines trips and neraby locations it is definetely worth... More

The entrance to the hotel is beautiful and indeed the rooms are comfortable too. However we were disappointed on arrival to be told that the water would be switched off on our final morning at 6am. We questioned why: some kind of maintenance. I then asked about a discount but the receptionist seemed less than enthusiastic about even enquiring about... More

We ended up staying in Durango unexpectedly, and the lady at the tourism office booked our room for us. The hotel is very nice- it had free wi-fi and a computer to use in the lobby. We really enjoyed sitting outside on the patio with our cocktails. The garden was beautiful and even had a huge magnolia tree in full... More

Durango is a small industrial town near Bilbao. If youre fed up of Bilbao due to noise, traffic, or you just want a quieter stay try this hotel. Staff speak perfect english. Bar is well stocked with local wines. The barman even wears a bowtie and dinner jacket! Durango is a small Basque town where you are more likely hear... More

I have stayed in this hotel twice, it is a very peaceful hotel with excellent service - a hotel with character, has a beautiful lobby and all rooms are good size with all necessary facilities. well located for visiting durango and close enough to bilbao for easy access. Lives up to its name of being 'grand' unfortunately most sites seem... More