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Gran Melia Victoria

5.0 of 5
Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
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383 reviews from our community

Traveller rating
    201
    126
    38
    12
    6
See reviews for
Families
47
 
Couples
184
 
Solo
17
 
Business
46
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 May 2013 NEW

My wife and I just spent one comfortable week in May at Gran Melia Victoria. This is definitely a five star hotel when it comes to physical qualities as guestroom, bathroom/amenities and tidiness and cleanliness everywhere in very well furnished, decorated and kept interior. The outdoor areas and leisure facilities/pool likewise. The location is not far from the city center... More

Was this review helpful? Yes 2
Zurich, Switzerland
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 17 May 2013

Classic style, friendly staff, lovely views of the marina, not so nice area at the rear - looks rundown. The pool area is nice and spacious for a city hotel, there is traffic noise but we didn't find this to be such a problem. The room was spacious and grand but a little dated when it comes to some of... More

Was this review helpful? Yes 2
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review
21 May 2013

Dear client, We would like to thank you very much for your encouraging comments on our Hotel and Staff. It is always great to receive positive feedback on numerous aspects of the hotel service and installations. We hope to have the opportunity to welcome you back in the near future. Kind Regards, Amaia Landeta Quality Manager More

Glasgow, Scotland
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 13 May 2013

Agree with recent review - nothing to rave about. Stayed here on previous occasions. Room nice but continuous traffic noise. Area at rear not recommended. Welcome gift of two apples! Would not return.

Was this review helpful? Yes 2
See 3 more reviews by LuGlasgow for Palma de Mallorca
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review
16 May 2013

Dear client, First of all let me thank you for choosing Gran Melia Victoria as your destination here in Palma de Mallorca during your recent holidays and also for taking the time to post your comments here on Tripadvisor. We always value our guests opinions and try to maintain a high standard of quality and service. It is unfortunate that... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 May 2013

Stayed here on a film shoot. Clean, nice people, classic old hotel. Nothing wrong with it but nothing to rave about either. Does what it says on the box! Service for drinks at the bar very slow. Nice seawater pool but close to road traffic. Friendly reception and staff.

Was this review helpful? Yes 1
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review
11 May 2013

Dear Tripadvisor Member, Thank you very much for your encouraging comments on our Hotel and Staff. It is always a pleasure to hear that our guests enjoyed their stay and experience at the Gran Meliá Victoria. We hope to have the opportunity to welcome you back in a not too distant future. Kind regards, Amaia Landeta Quality Manager More

Coventry UK
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 May 2013 via mobile

Stayed for a business conference and the conference facilities are very good, the rooms were fine and the overall lobby and bar area is light, roomy and with a nice view looking over to the harbour.....my one main gripe was the truly terrible food.....whether it was because it was a conference and we had a set menu.....but desperate isn't the... More

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Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review
7 May 2013

Dear Baskerson tour, We are sorry to not have fulfilled your expectations, and assure that we always work to satisfy all our guests wishes and try to make them all feel welcome and attended. We do appreciate Your commentaries, as they can help us to improve. Hoping to may receive You again in the future, we assure You in advance... More

Tampere, Finland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 May 2013

We selected this hotel because of 5 stars and it was really worth of it. The service was friendly, quick and personal. You felt you were welcomed. We do always a test to see how fast the hotel service is: When we have bought bunch of roses we will ask a big vase for them. Now we did same and... More

Was this review helpful? Yes 1
See 3 more reviews by Riisto for Palma de Mallorca
Limerick, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 April 2013

My sister and I spent a wonderful 5 days in the Gran Melia Victoria last week. Apart from the disappointing weather, we loved our visit to Palma. From the moment we stepped from the taxi we were met with the most friendly and helpful staff in the Gran Melia and as our room was'nt ready, brought to the beautiful terrace... More

Was this review helpful? Yes 2
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review
5 May 2013

Dear Mrs. Betty, First of all let me thank you and your sister for choosing Gran Melia Victoria as your destination here in Palma de Mallorca. We are thoroughly pleased with your kind words and would like to thank you for taking the time making your positive feedback known. We always try to upkeep our high standard of service and... More

France/ Switzerland
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 30 April 2013

This is my first time in Mallorca and I don't know (yet) the rest of the hot spots of the island, but I have to say that Palma seems like a great city and the Gran Melia is definitely a fantastic place to stay there.I think we benefited from a group rate but for the money paid per night, it's... More

Was this review helpful? Yes 1
Amaia L, Public Relations Manager at Gran Melia Victoria, responded to this review
Google Translation
4 May 2013

Dear Mrs. Anne Marie Tipi, Thank you very much for your fantastic comments on our Hotel and staff and your... More

Ellesmere, United Kingdom
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 28 April 2013

Just returned from four night stay and I am happy to say the hotel was excellent again, room facilities and staff made us feel very welcome, just missed the piano player in the bar perhaps he was on holiday, perhaps mineral water should be placed free of charge in the rooms as it is a five star, many thanks will... More

Was this review helpful? Yes 1
See 6 more reviews by nigel-2004 for Palma de Mallorca
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review
29 April 2013

Dear Nigel-2004, It is a true pleasure to know that once again your stay at the Gran Meliá Victoria was a pleasant one and we hope there will be many occasions to welcome you back in the future. Please rest assured that we have passed on your positive feedback to our team. It is very important to us that our... More

Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 21 April 2013

After staying in many Sol and Melia hotels this was our first time in a Gran Melia. It really lived up to its 5 star rating. From the moment you arrived you were pampered. Reception staff were excellent and arranged an upgrade to a front room overlooking the marina and the beautiful cathedral. It really pays to be a Gold... More

Was this review helpful? Yes 2
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review
23 April 2013

Dear David W, Thank you very much for your encouraging comments on our Hotel and Staff. It is always a pleasure to hear that our guests enjoyed their stay and experience at the Gran Meliá Victoria. We hope to have the opportunity to welcome you back in a not too distant future. Assuring you of our best attention to your... More

 
 
Gran Melia Victoria
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Hotel Summarization (Beta)

What travellers say

  • Very good(14)
  • Old town(14)
  • Pool area(8)
  • Sea view(7)
  • Star hotel(7)
  • Breakfast buffet(5)
  • Lower floors(5)
  • Friendly and helpful(4)
  • Busy road(4)
  • Lovely touch(3)

Additional Information about Gran Melia Victoria

Address: Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Palma de Mallorca
#3 Romantic Hotels in Palma de Mallorca
#5 Business Hotels in Palma de Mallorca
#5 Family Hotels in Palma de Mallorca
#9 Luxury Hotels in Palma de Mallorca
Price Range: ££
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
Gran Melia Victoria Hotel Palma De Mallorca
Gran Melia Victoria Hotel
Gran Melia Hotel Victoria
Sol Melia Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca

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Gran Melia Victoria
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