- clean and modern hotel - extremely friendly staff (Rebeca!) - very accommodating - pool was underwhelming - stayed here after a disasterous experience across the street at Hotel Horizante. We walked in and they set us up a room right away more

This Hotel was superb value for money - it was modern, superclean, friendly staff and excellent full breakfast of everything from cooked breakfast to fruits, cheeses, meats and pastries. I would stay again without hesitation. It is well located in Palma albeit on a hill. more

I stayed for 2 nights in December to avoid some of the cold in the UK and, now i know more about the area and this hotel I would not use the hotel again. We were put in the first room near the lobby, and with the fact the staff prop open all the doors,it was apparent that we would... more

Its amazing how someones interpretation of a 4 atar rating is completely different from someone elses. in my opinion this hotel rates no higher than an average 3 star. The staff were okay but a bit disorganised, long waits for a drink in the bar??? e.t.c. Breakfast Buffet was an extra but worth the money if only for the entertainment... more

The day we left for this hotel i checked this website and i was rather stressed, however we arrived to a very clean modern looking hotel. Check in was very efficient considering how late we arrived and the room was very nice and clean and had a large balcony We settled in and it was about 11pm then and the... more

We stayed at the Hesperia Ciutat de Mallorca for two nights this August and, since we arrived, we had plenty of problems. The first room they gave us was next to the front desk, with no views at all (and when I say "next" I mean we heared every conversation from the room). We asked for another room, and we... more

Will not give This Hotel a Rating at all as We checked in, had a look around and checked back out again!!! When we arrived our room was not ready so we had a look around the Garden and Pool Area. Are they Joking!!! Gardens were unkept and Pool was Filthy. Leaves and insects floating on the top and the... more

i´ve stayed in this hotel last month with my girlfriend, i´m a "travel agent" so you can believe in my opinion. This Hotel is a regular 3 stars, although oficially it is a 4*. You can have a nice stayed but you shouldn´t have too much expectations about it. Positive aspects: - the staff is sympathetic and always ready to... more

this hotel is good value. It has all the facilities of a four star hotel but is let down by decor and fittings which look about 10 years old. The public areas of the hotel were also not quite as clean as they could have been. We still enjoyed our stay at the hotel, The rooms are comfortable especially the... more