Great position and nice roof top pool and that's about it on the positive side. For a hotel at this level, excellent service is crucial and something that seems to have been missed by the management of Reina Isabel. Surly staff at reception. One poor woman running around like mad at breakfast trying to serve coffee & tea to everyone... more

Hi We chose this hotel because it was a great (cheap) price and we wanted a hotel on a sandy beach on a budget. This was totally the case, and the beach is long and very beautiful. The hotel is very nice and clean, lots of marble and quite traditional looking. It has a lovely bar round the sea side... more

my wife and i enjoyed a wonderful weeks stay at the reina (oct 8th -oct 15th 2007).location could not be bettered,all staff very efficient and helpful,reception always english speaking,buffet breakfast as good if not better than that found on top class cruise liners,pool area superb,never any trouble getting a sunbed,we had a street facing room (130) but with the double... more

Lady single 52 traveling from Newcastle Airport with cancer traveling on my own, booked trip very last minute with www.onthebeach.com would I use them again NO. Saga for the over 50s a far better deal so English travel makers who stayed at the hotel informed me, and Saga rep was very nice she got me on one of their trips... more

Overall the hotel has more than enough to offer. Excellent location, right on the beach front, decor inside the hotel is absolutely beautful and the staff are second to none. However, there are a couple of points which had to be mentioned. Firstly, make sure you get a room with a sea view.. this is one of the main reasons... more

Brilliant location within Las Palmas - right next to the golden beach and short walking distance from the main shops. If you just want to chill out, the hotel has two areas on the beach and provides sunbeds and umbrellas foc and there are always enough! Same at the very pleasant roof pool - no competition for beds as only... more

Just returned from a week at the Reina Isabel Hotel in Las Palmas, Gran Canaria. The hotel is first class with the best breakfasts we've ever had. The staff are very friendly, as are the residents, but bear in mind this is a capital city and not a resort so there were few that spoke any english at all. The... more

First time away for Christmas. Wonderful experience. No Christmas celebrations at all, so we could just treat it like a 'normal' holiday. Breakfast buffet enormous, to suit every taste imaginable. Had wonderful large sea view room with two balconies - no sun until late evening though, but this is because of the way the sun rises and sets over the... more

This was our third visit to this hotel so, obviously, we are prejudiced ? The location between the prom and the shops is outstanding. The staff and service equally so - nothing is too much trouble (but you gotta be amendable !). This was our third visit to this hotel so, obviously, we are prejudiced ? The location between the... more