It is 3 years since we last visited this hotel and this was our 4th visit here in the past few years. We were greeted politely by reception who are very efficient and helpful we had requested a room overlooking the town and got 1 on the 5th floor, as is the usual practice the porter took our luggage to... more

Stayed there for 3 nights in october 2007. Recently refurbished and extended . Nice one. Pros: Not very big , so a personal service can be felt. Very good value for money - booked Hakf borad through their site. Good location and free parking . Varied buffet. Inexpensive mini bar options as well as cheap vending machines. Cons: up on... more

Upon arriving at the hotel we were met by a receptionist who could not even raise a smile or a welcome, who checked us in reasonably quickly but who hardly managed to make any eye contact or speak. We then had to take our own bags up to our rooms. During our entire stay we felt many of the reception... more

I'd just like to confirm some of the other positive comments about this hotel. It doesn't look very inspiring from outside, but it's clean and well appointed. We had a room on the 6th floor, with terrific panoramic views over the town to the sea. The beds were comfortable, the bathroom immaculate. The rooms on this (north) side get little... more

I visited Tenerife with my boyfriend at a last minute travel. We both liked very much the hotel and the kind staff working there. The hotel needs to be renovated but works have already started, baths are new, a free parking is available at the basement of the hotel. Food is tasty and people at the restaurant work really hard... more

My wife and I have just returned from a 10 night all inclusive stay at the Melia Puerto De La Cruz. I feel we had excellent value overall and would be happy to return to the hotel. The hotel isn't impressive from the outside,but inside the reception and lounge area is smart and comfortable with classy decoration and furnishing. There... more

One week in August was enough. GOOD POINTS: Nice bathrooms, well kept rooms, nice breakfasts. BAD POINTS: On top of a huge hill. Hotel is dull & dreary. Evening meals are overcooked and warm. Stair carpets are threadbare on all 7 floors. Full of Spanish people. Staff are ignorant & rude, they serve others before the English and try to... more

This hotel represents excellent value for money and is popular with Spanish people on all inclusive package deals. I booked via the solmelia.com website and felt that the rate quoted was very competitive. Rooms are quite spacious and well furnished and housekeeping standards are high. I was disappointed, however, to find that the in-room safety deposit box was charged at... more

We stayed at the Melia in March for 12 nights, booking through Med Hotels on an all inclusive basis. Overall we would recommend the hotel, particularly because of a) Quality of food provided, which was very good with lots of choice. b) Clean and tidy rooms and public areas (bedrooms kept spotlessly clean and fresh towels every day). c) On... more