I can only add to all the people who loved the Casablanca and feel sorry for the bitter person who let a personal incident colour their opinions. The staff were very professional and went out of their way to help when we had a problem. Our apartment was comfortable and well equipped, with a great view of the town and... more

We have just got back from two weeks at the Casablanca, an excellent apartment set-up but as has been mentioned elsewhere, the cockerels doing their thing at six in the morning is a bit much, I ended up devising ways I could kill the perishing thing off! Apart from that, the apartments are fine very clean etc, we found the... more

We arrived on a friday and the internet cafe was down until monday. Thats the only negative so I thought I would get it out of the way. Had a one bedroom apartment that was great! The entire complex is very neat and orderly. September is a slow month so there weren't many people there, but there was still live... more

Just got back from a two week stay, really enjoyed, good spacious 2 bed apartment, no aircon but quite cool with the help of a fan All the staff around the place very good fairly quiet with a mixture of nationalities. Smallish pool but never busy always got a sunbed 2 min walk down the hill to the town (... more

I have been going to Casablanca since 2001 and have no complaints until last year when now the inappropriate and unprofessional behaviour of one of their staff means I will never ever go back. more

My husband and I had a 9-night stay before Christmas in 2008, and we're going back with our son in 2009. The apartment was absolutely spotless, as was the apartment complex in general. (We even saw someone cleaning the underground car park on a regular basis.) We were greeted with a bottle of wine, bowl of fruit and fresh flowers.... more

We stayed for one week in this excellent, clean and well laid-out apartment complex. Our room was a little small for 3 (2adults and 1 child) with a postage-stamp sized kitchen and a narrow lounge which was a problem with the bedsettee was in use. Despite that the rooms are very well equipped and nicley furnished. Casablance has a good... more

Certainly 4* accommodation - staff helpful and friendly - big rooms very clean and well maintained - Lots of time share / long term holiday makers - made at home and with BBC1 and ITV on the TV in your room - On the hill so walk down to the town and taxi back (3 euros) Shopping mall nearby and... more

Our first visit to Tenerife - Casablanca was a very good choice - good location - albeit the return journey up the hill from the town centre was a bit strenuous when the temperature was high - although taxis are reasonable. The accommodation was very clean and well presented - the pool a little small if the apartments are more... more