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Hotasa Puerto Resort Canarife Palace

4.0 of 5
C/ Acevino, 10, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
3.5 of 5 stars 117 Reviews
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117 reviews from our community

    Trip type
Traveller rating
    27
    45
    31
    11
    3
Date Rating
PaulCC
Doncaster
Contributor
18 reviews
33 helpful votes
2 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

Its always difficult being objective when you are disapointed, but here goes. I'll try to be fair. 1. Food, Buffet ( dont like them ) Poor. Why ? because the chef manages to make everything so bland that you dont know if chicken is fish or fish is chicken. Often cold, and the same options and alternatives every meal. Veg... More

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DavenAng
Poole, United Kingdom
1 review
2 helpful votes
4 of 5 stars Reviewed 10 November 2011
2
people found this review helpful

The food is good the bar staff are nice . the reception staff a bit un helpfull , but apart from that eveything ok ,more 4 star than 5 though More

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Gingerchef1
Reviewer
3 reviews
3 helpful votes
3 of 5 stars Reviewed 30 September 2011
3
people found this review helpful

The 3 hotels a bit tired and worn, just been taken over, staff moral low after take over with wages cut and it shows with angry staff, customer care very poor, no real leadership. Food in dining room below basic. , every meal was cold all through service i asked why the servery was cold ,no senseable reply, just total... More

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HansR66
Falsterbo, Sweden
Senior Reviewer
10 reviews
11 helpful votes
3 of 5 stars Reviewed 9 May 2011
6
people found this review helpful

This is a nice hotel, somewhat old fashioned but cudos to the management for the maintenance. I have rarely seen a hotel that is polished so much and so frequently as this hotel. That being said - this is an older hotel with all that entails in terms of facilities. The hotel and its 2 partner hotels are stuck in... More

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Guiri07
Barcelona, Spain
Contributor
16 reviews
8 helpful votes
3 of 5 stars Reviewed 4 March 2011
2
people found this review helpful

There are many other options for sure...I can't recommend any as this was my first time in Tenerife but this hotel was disappointing, I stayed in a 4 star in Lanzarote in a different trip which was light years better than this one. Beds were uncomfortable, low and old. Food was average and the service in the restaurant was OK.... More

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grange2000
Bradford, United Kingdom
2 reviews
2 helpful votes
3 of 5 stars Reviewed 8 January 2011
2
people found this review helpful

My wife and I stayed at this hotel from Christmas eve through until New Year. I would say it is pretty average, no different from many other 3 star hotels we have stayed in. We were all inclusive, although there were guests staying that were paying for drinks and food (always got the impression that paying guests got served quicker... More

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suzywong0773
Huddersfield, United Kingdom
Contributor
13 reviews
9 helpful votes
3 of 5 stars Reviewed 30 December 2010
2
people found this review helpful

This wasn't the type of hotel we'd have normally have picked, however with us staying over Christmas it was nice to be able to lay by the pool and not have to worry about finding somewhere to eat. The reception staff were a little 'grumpy' and not help. Also be warned that everything is extra e.g towels for the pool,... More

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glynnAshfordKentUk
ashford kent uk
Reviewer
4 reviews
8 helpful votes
4 of 5 stars Reviewed 15 August 2010
3
people found this review helpful

We stayed at the Canarife Palace from 4th. to 11th. August and thoroughly enjoyed our stay. I had e mailed ahead asking for a room not on the ground floor and with views and this was provided. We were infact on the top floor (7th.) with wonderful views of the gardens and swimming pools, Mount Teide to our left and... More

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effayjay
UK
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed 24 July 2010

Nothing to write home about but nothing to complain about either. Food was OK, not a great choice but mostly well coocked and presented. Location fine for the mobile but probably an issue for those who are not. Could do with some new carpets but otherwise....OK. More

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Cheripie
London, United Kingdom
Senior Reviewer
9 reviews
5 helpful votes
2 of 5 stars Reviewed 6 July 2010
1
person found this review helpful

Previous reviews about this hotel seems quite good... I don't know who is writing them, but I will tell you as it is. If you are looking for a fun packed Tenerife holiday with beaches, bars and restaurants galore... DONT COME HERE. This hotel and surrounding areas attracts pensioners, mostly German and Spanish. There is no beach, only black volcanic... More

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Address: C/ Acevino, 10, 38400 Puerto de la Cruz, Tenerife, Spain

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Hotasa Puerto Resort Canarife Palace
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