BEDROOM: gloss painted woodwork. Rather tired and old-fashioned. Clean. BATHROOM: fully up to 4 star standard. FOOD: many cooked dishes were only warm rather than hot. The food was edible but not 4 star cuisine. COMMUNAL AREAS: clean and well furnished. SWIMMING POOL & GARDEN: well kept. OVERALL: This hotel may be suitable if booked as part of a low-cost... more

I read the last review after we had booked the hotel and wondered what we were in for but luckly I reserve judgement until I see for myself. The food was good in fact I have gained 7lbs and I'm certainly no slouch on exercise. THERE WAS PLENTY OF VARIETY. We were half board and found the breakfast selection more... more

Just arrived back from this Hotel and will never ever return. Classed as 4*but does not live up to that discription. Food awful. Stayed for 11 nights and lived on chips and potatoes and bread rolls. Salads same every night. Meat reheated on the grill some nights. Not cooked through. Presentation unappealing. In it's favour everywhere clean and staff mostly... more

Good hotel - 4 star probably an overstatement. I would have rated the facilities 3 star & I am not regarded as a very exacting sort of person.. Lounge - reception - bar - pool &surrounds (general public areas) well appointed,clean & tidy Room - fine just what you would expect from a 3 star Hotel - Twin beds, TV... more

Just got back from a week at the Florida; tick the box for clean, tick the box for efficient. The staff were friendly and helpful until we got to the bar area, where the guys couldn't care less; they looked after the nice old people who regularly flattered them, but mocked the same customers behind their backs and ignored new... more

Christmas 2006 - this was our second visit to this hotel, after staying there on an "allocated on arrival" basis, back in 2001. Puerto De La Cruz is an old fishing village which has expanded into a holiday resort, so it has plently of old-world charm, as well as modern amenities. The resort is very popular with older people, although... more

The hotel has a good location, beside the beach and approximately 10-15 mins walk into the square - restaurant & shops. The hotel is clean and staff are friendly; the hotel / AREA is aimed towards a more mature clientele. so if you are looking for drunken nights and strip clubs head to the south!!! The transfer is approx 1... more

I booked this holiday on a holiday auction channel-i put in a bid and won! We were an allocation on arrival-me and my friend were 16 and 17-it was just us two! We were given the hotel florida! We were dissapointed as we were flying to the reina sofia airport in the south of the island so assumed we would... more

We recently stayed at the Hotel Florida in August for 1 week, myself, my husband and three children, ages 7,11 and 13. This was a last minute deal through direct holidays. We chose Puerto de la Cruz, as it would be quieter than the south. The hotel was excellent, rooms clean and the food very good. The children found things... more