we booked this holiday all inclusive at short notice. overall it was value for money. the food was average, most of the staff were very good for service. there is one guy on reception who was just an ignorant pig. the hotel is on a hill, if you cant walk far or have a problem with walking this is not... More

I will remember these holidays till the rest of my life. All the staff was fab, very warm and helpful people! Food was nice as well, nice local wine, good entertainment, bit to short, only couple hours! Bar man which you all taking about is very nice. They treat you the way you treat them. Will be back for sure.

The hotel has a good position, quiet area, high above the hospital, and is located on a hill. We used the car and we not went to town on foot once. There is a mini bus that goes to a hotel to city but we did not use it. We took the car right at the airport, Orcar car, and... More

We loved this hotel. It is family run and has a happy atmosphere. Our room was very large, clean and comfortable, with a good sized bed, bathroom, fridge, balcony over the garden. The pool and sunbathing area were quiet and very accessible, with views on Teide on one side and the town and sea on the other. It's in a... More

well what can we say apart from dont waste your money on this hotel not near the beach not good for families with children food poor entertainment very poor staff very rude the pics are not any think you like what it is no mini bar no coffee and tea in rooms no air con no kids pool no sauna... More

we arrived 3 twirlies Oct 15 th to 29th Had a fantastic 2 weeks .We are nice to all the staff and they could not do enough ,If you asked for any thing it was there Even make a little effort with the spanish .THEY LIKE THAT .These people who complain i cannot understand .Yes they eat a lot of... More

My fiance and I have no complaints about the hotel whatsoever! Our room was very clean and tidy. The food was very good and you always find something for yourself! we didnt really have any complaints about the food at all!! All staff was very friendly, all barmans were having a laugh with us every day! even the fat one... More

saw many mixed reviews,and im glad i went,would defo go back.its high up in the mountains,the views are amazing,quite a trek back up,but there is a free bus or the taxi is about £3.50.im a fussy veggie,and i stuffed myself continually!!, the place is clean and tidy,nothing fancy,but not there much anyway,the room had a washing machine!! fridge and radio,balcony... More

IHad a great time at this hotel. And for the price think it’s a bargain. Food variety was limited but quality was good. Hotel was clean and staff very friendly and helpful. Walk to town is not as bad as people make out. But it is a steep climb back. I walked most days and on a night were beers... More