My wife & I have just returned from a 3 wk stay at the Diamante (room 107) with the tour firm Mercury Direct flying from B/ham. Food was of a good standard particularly the cold plate buffet including speciality nights which you need to reserve in advance at no extra charge. All the staff were friendly & efficient from cleaners... more

This was our first time in Puerto de la Cruz, so we were not too sure on what to expect. We had read the reviews on this web. but we try to keep an open mind. Because we live in mainland Spain, we flew from Malaga, and from the moment we booked in at the airport, i knew that this... more

It is a lovely hotel. We found it very clean and well maintained. We had booked a junior suite which had two bathrooms and one of the large balconies, which was lovely except we couldn't use it because it was directly over the area where they kept the rubbish skip and the smell was rancid. Room 724! We asked for... more

The hotel is situated at the top of a very steep hill, but a shuttle bus runs up and down every 10 minutes. Hotel is spotlessly clean with clean sheets every 3 days. Mountain view rooms get the sun, but also the loud noise of heavy traffic on the main road outside. Mainly caters for German and Spanish visitors. The... more

Ourselves and friends have just returned from a weeks holiday staying at the Hotel Diamantes Suites, the holiday was provided by Palmair through Bath Travel. We all enjoyed all aspects of the Hotel. The rooms: Both suites were very clean with daily maid service and a midweek change of linen, bath robes were supplied, the bedroom and lounge were a... more

I have just returned from a week at the Diamante Suites & although I had booked the Turquesa Playa, we arrived to find that we were staying at the Diamante...I was a litlle wary, but neednt have been as this is a very nice hotel with junior suites. We had a room overlooking Puerto & the sea but you could... more

Very nice spacy and well-equipped suites, there was even a washing machine and an iron. The cleaning ladies did a great job, sheets and towels being changed even more often than we wanted :) Good food in the buffet restaurant, even if after the first week it was becoming a little repetitive (if I were to stay more than 2... more

Had a surprise on getting to the hotel to find our sea view was the road,however the hotel did change the room the next morning.Food plentiful but not a lot of variety,rooms very pleasant and the whole hotel very clean and well presented.Shame the coffee was from a vending machine and the breakfast was always a queue for the toaster,coffee... more

A fine hotel with excellent food - lunches especially good, delicious salads. The pistachio icecream is a must, but don't even think about the brussels sprouts. Service is fine - extra blankets (4 - in January) provided within 10 minutes. The mattresses are firm/hard. Hotel marred by intrusive "background" music with many wailing wannabes. The Saga bar is cramped but... more