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Gran Hotel Turquesa Playa

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 81 reviews
81 Reviews
5.0 of 5 stars
21
4.0 of 5 stars
27
3.0 of 5 stars
13
2.0 of 5 stars
15
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#12 of 85 hotels in Puerto de la Cruz
  • Address
    C/ Antonio Ruiz Alvarez 7
    Urbanizacion Turquesa Playa
    Puerto de la Cruz 38400
    Spain
Check Rates: £106 $211 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 80 traveller reviews
  • What to Expect:
    • 4 based on 57 reviews Rooms
    • 3.5 based on 54 reviews Service
    • 3.5 based on 55 reviews Value
    • 4 based on 57 reviews Cleanliness
    • 4 based on 6 reviews Pool
  • Recommended For:
    • 70% based on 69 reviews Older Travellers
    • 30% based on 69 reviews Families with Small Children
    • 30% based on 69 reviews An Amazing Honeymoon
    • 20% based on 69 reviews Families with Teenagers
    • 20% based on 69 reviews Young Singles

Reviews of Gran Hotel Turquesa Playa

( 1-10 of 81 )
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1 of 5 stars
lancashire
5 Jun 2008

We arrived at this hotel on Christmas Eve for a family holiday only to be told we had no reservation. The reception staff could not have been less helpful, did not speak good English and almost ignored us. We presented the hotel booking voucher and proof of purchase only to be ignored. We were a group of 7 family members... more

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5 of 5 stars
south wales
26 May 2008

Great Value Holiday booked through Mercury Direct . Hotel was very good value for money ( we paid £800 approx each for three weeks all inclusive ) . Hotel common areas / bars / pools restaraunts etc were allways clean and tidy and well appointed .The hotel room and en suite bathroom were clean and well appointed and of a... more

4 Apr 2008

Two weeks at the Turquesa as a Saga traveller ! Vast hotel - unattractive from outside but pleasant enough inside. Staff courteous & efficient. Rooms clean & functioning properly. Enormous dining room - rather an assault course for some frailer Saga guests. Food good for buffet style mass catering. Plenty of fresh fruit & salad. Enjoyed the Papas Arrugidas -... more

28 Mar 2008

Well when we arrived it seemed good at first impressions although after a day it was beguinning to notice that all the staff dont do service with a smile, most of the people are totally misarble and German and elderly which is okay but not when they complain constantly if you open your mouth, the Staff never spoke English to... more

25 Mar 2008

I visited this hotel in March 2008 with my husband with SAGA. We arrived at 2015 because of the terrible weather in the UK. The luggage with alot of asking arrived at 2100 and the reception staff do not speak English that time of night. The room has a dirty mouse trap and only one socket so either plug in... more

22 Mar 2008
1/2 found this review helpful

i checked out this site before booking as i usually do and the reviews as you can see ranged from good to awful and every possible scenario in between.i paid what i considered mid range for a so called 4 star hotel so imagine my surprise when i walked throught he lobby doors to what seemed like a palace.the lobby... more

12 Mar 2008
3/4 found this review helpful

We have just arrived back from the hotel. The hotel is clean and the food to a normal spanish style. At breakfast, you can get everything from all types of eggs to cheeses to meats and cava champagne if you want..no idea where a previous reviewer had his breakfast. The clientele is definately older..at this time of year it is... more

5 Mar 2008
2/3 found this review helpful

I thought I had done my homework with this hotel, but I should have paid more attention to the the reviewers who mentioned the average age of the guests. I work in a residential home for the elderly and I fully expected to find zimmer frames lined up outside the dining room as we went down for our meals, they... more

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2 of 5 stars
yorkshire
24 Feb 2008
3/3 found this review helpful

when we arrived at this hotel we were told the hotel was full and we were being accommodated in its sister hotel 400 metres up a steep hill.We had booked the hotel 7 months in advance.While the sister hotel was also 4 star it was significantly inferior to the Turquesa Playa.It took 2 days of wrangling to get ourselves moved... more

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3 of 5 stars
tutbury staffs
3 Feb 2008
1/5 found this review helpful

Second visit to the Turquesa, so I knew what to expect.Food I expected to be boring, it was. Breakfast selection never varied in 10 days. Maybe someone should tell the chef that there are other ways to cook eggs apart from scrambled. Lunch and dinner both lacking in variety and quality. Pool is very good with plenty of loungers. Other... more

Reviews of Gran Hotel Turquesa Playa

( 1-10 of 81 )
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Gran Hotel Turquesa Playa Address

C/ Antonio Ruiz Alvarez 7 | Urbanizacion Turquesa Playa, Puerto de la Cruz 38400, Spain